Example CV Template For an Account Collector

Using a CV Template when creating a CV for an Account Collector position is a helpful way of putting structure into your CV, and a great way to learn ideas; it is good practice to view several examples of CVs from your industry, so you can define what you would like to achieve.

Be careful when using a CV template because the content you include needs to be unique content, tailored to your experiences as an Account Collector and specifically, about your achievements. When creating your CV, a key tip is to carefully insert your personality, give an overview of your job responsibilities and share insights about your career that you are proud of.

Start with a unique personal statement tailored specifically to you. Focus on who you are, what your strengths are and share the traits that make you a standout candidate for jobs in Accounting. In your CV, you need to address who you are, what you have to offer, what you are aiming for in your career and you need to let the reader understand the type of impact you will have in their company, should you be employed.

Sample CV Summary for an Account Collector

In my job as an Account Collector, I recovered overdue payments on accounts. I tracked debtors down by phone, digitally, or by mail and assisted them in making payments by negotiating repayment plans and finding alternative payment solutions.

I reviewed clients’ accounts and interviewed them to establish their financial resources. I asked clients probing questions over the phone to better understand payment objections and used my ability to multitask by typing notes simultaneously.

I stayed up to date with all laws, regulations, policies, and procedures pertaining to the collections industry and approached clients with tact.

CV Example Experience for an Account Collector's

  • Interviewing clients telephonically to establish their ability to pay the debt.
  • Overcoming stall tactics and objections and suggesting sources of money for debt payments.
  • Encouraging clients to utilise payment options such as credit cards and securing information for administrative services to process.
  • Ensuring requests are processed correctly.
  • Negotiating settlements by arranging clients’ payments over a longer time span.
  • Confirming clients’ information and payment agreements.
  • Informing management regarding the effectiveness of strategies for various accounts.
  • Complying with applicable laws, regulations, policies and procedures.

CV Tips for an Account Collector

  • Experience collections or a phone-based job.
  • Good customer service skills
  • Several years telemarketing experience preferred.
  • Good knowledge of collection processes.
  • Excellent verbal communication, negotiation and people skills.
  • Outstanding phone etiquette.
  • Strong computer skills.
  • Excellent mathematical skills.
  • Great Interpersonal skills.