Example CV Template For a Customer Services Career

Using a CV Template when creating a CV for a Customer Services career position is a helpful way of putting structure into your CV, and a great way to learn ideas; it is good practice to view several examples of CVs from your industry, so you can define what you would like to achieve.

Be careful when using a CV template because the content you include needs to be unique content, tailored to your experiences as a Customer Services and specifically, about your achievements. When creating your CV, a key tip is to carefully insert your personality, give an overview of your job responsibilities and share insights about your career that you are proud of.

Start with a unique personal statement tailored specifically to you. In your CV, you need to address who you are, what you have to offer, what you are aiming for in your career and you need to let the reader understand the type of impact you will have in their company, should you be employed.

Sample CV Summary for a Customer Services Career

Working in Customer Service, my responsibilities were to exceed customers’ expectations, which included answering questions on products and services to completing orders. I investigated issues and customer complaints to ensure customer satisfaction.

I stay informed about product and service specifications and maintained customer relationships. I can achieve outstanding customer service and communicate effectively with customers and team members.

CV Example Experience for a Customer Services Career

  • Generating sales.
  • Answering incoming calls.
  • Building effective relationships with customers.
  • Resolving complaints and ensuring satisfactory resolutions.
  • Identifying customers’ needs and providing relevant products and services.
  • Meeting sales targets.
  • Following procedures and policies.
  • Providing technical help to colleagues as required
  • Maintaining a friendly, calm and postive attitude when dealing with complaints
  • Continually updating knowledge on products and services offered by the company

CV Tips for a Customer Services Career

  • List any customer service and sales training
  • Use headings and bullet points
  • Include any relevant experience
  • Keep it concise and clear
  • Include a personal statement highlighting customer service skills and examples of achievements