Administration Assistant in Purfleet

Location: Purfleet
Salary: Hidden
Recruiter: PIB Group
Job Hours: Full-time

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Compliance Business Partner Gloucester/Flexible Fish Insurance Full time Permanent

A fantastic opportunity to work alongside the assigned business area with Schemes and Affinities to find solutions, resolve issues and deliver actions you would be a crucial part of the ongoing success of the company.

Ideally you will visit our busy and vibrant Gloucester office 3 times a week. 

The role 

•Support the business with delivery of operational priorities to reduce regulatory risk associated with our products and how we sell them.

•Support the business with the assessment of risk and application of proportionate controls

•Manage breaches & E&O’s through to completion

•Ensure the implementation of advice and guidance from 2LoD

•Ensure the business operates in line with Group policies and procedures

Key Responsibilities:

•Work with the business to drive delivery of activity that supports the business objectives, whilst ensuring adherence to group policies.

•Work with 2LoD to ensure advice and guidance is interpreted and implemented in line with group risk appetite

•Highlight the priority compliance actions for the business by collating and analysing conduct MI and undertaking trend and root cause analysis.

•Feed relevant information and recommendations into compliance committee on a monthly basis

•Timely escalation of issues to the Head of 1LoD. 

•Ensure the business controls are effective and take action to improve/close gaps where necessary

•Sign off financial promotions within the remit of 1LoD

•Support the business with the creation of compliant customer documentation, undertake regular reviews of approved material and ensure regulator changes are implemented. 

•Support and where appropriate own the management of breaches, E&O’s and complaints and resolution focussing on root cause and control effectiveness

•Support insurer audits in respect of logging, supplying information and closing actions

•Ensure regulatory reporting is completed, accurate and submitted in a timely manner

•Oversee escalated & FOS complaints

•Manage the 1LoD regulatory partner onboarding and regular oversight, escalating where appropriate. 


Further information
 As well as a competitive salary we offer the following benefits -

  • Competitive holiday allowance with the annual option to buy additional days 
  • Death in Service benefit of x4 salary
  • Company pension scheme
  • Very generous maternity and paternity leave packages
  • A flexible benefits package which allows you to add additional benefits to your overall package
  • Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
  • Referral schemes 
  • Discounted rates on PIB products
  • We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
  • We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
  • PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
  • Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
  • PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

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