Billing Controller in Colchester

Location: Colchester
Salary: Hidden
Recruiter: Care UK
Job Hours: Full-time

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Contract:  Permanent

Hours:  Full time, 37.

5 hours per week

Based:  Colchester – Hybrid working upon successful completion of training.

Salary:  Depending on experience

Do you share our values of Caring, Passionate and Teamwork?

Are you looking to develop your career within a multi award winning organisation committed to supporting your development?

Join Care UK as a Billing Controller.

We are looking for people to make a difference to residents’ lives every day.

When you join Care UK, you’ll be joining a team who share the same values: caring, passionate and teamwork.

You’ll have a strong desire to help people and put residents at the heart of everything you do.

The Role

  • To provide efficient and accurate Billing for all our customers.
  • Raising invoices for Residential customers including Contract, Local Authority, and privately funded beds.
  • Maintain positive and effective relationships with divisional and finance stakeholders, in addition to Care Home colleagues.
  • Ensuring the accuracy of customer accounts and ensuring all balances reflect the latest transactions.
  • Ensuring transaction processing is performed in the most efficient manner.
  • Reconciliation of all invoices raised.
  • Liaising with customers (including residents relatives) to resolve any account queries to mutually acceptable outcomes.
  • Assist the Credit Controller in monitoring sales ledger balances and in resolving account problems to ensure timely settlement of debts due to the company.
  • This list of key responsibilities is not exhaustive, and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
  • Here's what you can benefit from working with Care UK:

  • Wagestream - access your wages at any-time.
  • Career development, training, and access to ongoing training and development schemes.
  • Hundreds of online and in-store discounts.
  • Annual purchase holiday scheme.
  • Wellbeing support.
  • Long service awards.
  • GEM Awards – we recognise colleagues who go the extra mile.
  • Award Winning Care Provider.
  • Pension Contribution.
  • Hybrid Working.
  • Requirements

  • An appreciation of the impact of billing on the customer.
  • Experience of managing time effectively, meeting objectives and deadlines.
  • Experience in a data entry/administrative capacity.
  • Experience providing excellent customer service.
  • A strong working knowledge of MS Office – specifically Excel.
  • Ability to manage emails.
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