Customer Assistant - Express in UK

Location: Bury Saint Edmunds
Salary: Hidden
Recruiter: Tesco
Job Hours: Unknown
About the role Shift pattern Days From time To time Thu 12:00:00 18:00:00 Fri 15:00:00 18:00:00 Sat 16:00:00 23:00:00 Customers are at the heart of everything we do.It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.Being a colleague in one of our stores means that you will help to serve our shoppers better every day.You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for youPLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. You will be responsible for Serving customers on our checkouts ensuring they receive an easy, seamless personalised experienceDelivering department routinesManually condensing stock and handling products with care to maintain product qualityChampioning the reduction of food wasteFollowing company policies and adhering to health and safety guidelinesBeing knowledgeable about the products and services in my store and helping customers by giving great natural serviceReplenishing products within my storeAt times, you may be required to accept deliveries into the store You will need A passion for delivering great service, greeting customers with a smile and serving them with prideThe ability to build rapport with customers, meaning they leave the store having experienced a great shopping tripTo take the initiative and make decisions that are right for our customersWork well within a team and communicate openly with othersBuild relationships with colleagues to create a team spirit, having fun and celebrating successBe at work on time, well presented ready to be a brand ambassador What’s in it for you We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)Retirement savings plan - save between 4% and 7.5% and Tesco will match your contributionLife Assurance - 5 x contractual payShare Schemes – Join ‘Buy As You Earn’ and ‘Save As You Earn’ after 3 months serviceColleague Clubcard (including a 2nd card for a family member) after 3 months serviceColleague Discounts:10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco10% off One Stop10% off pay monthly & SIM only deals with Tesco Mobile20% off all F&F purchases20% off car, pet and home insurance at Tesco Bank. T&C’s apply25% off Tesco Café50% off complete glasses purchases & free eye tests (other offers available) at Vision Express50% off health checks at Tesco PharmacyAn exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the homeCycle to work schemeUniform providedOpportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.Our Employee Assistance Programme helps you deal with life’s challenges.Financial wellness - Tesco has partnered with experts to help you make the most of your moneyGet involved in a range of fundraising activities with our long-term charity partners  About us Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’. Our business was built with a simple mission – to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit. At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Please noteTesco will only recruit individuals who have passed the school leaver’s age.  To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-schoolWe can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. For more information about us please visit www.tescoplc.com

About Tesco


One of the world’s largest retailers of consumer goods from food to fashion. Serving our customers, communities and planet a little better every day in our stores and online is at the heart of everything we do.

Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, office, distribution and customer engagement centres in the UK, Europe and Asia.

Share our passion for the people, products and places that make us great, and we can offer the right support to develop your skills. If you’re looking for the perfect work-life balance, a collaborative culture and flexible ways of working, find your opportunity to get on at www.tesco-careers.com

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