Digital Media Account Director in London

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Enterprise Client Services are Solution Strategists – supporting the implementation and execution of strategy to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & Epsilon People Cloud cross teams. A Team of Subject Matter Experts on Epsilon People Cloud Solutions, platforms, capabilities & products – with laser focus on the coordinated efforts of the cross-team’s expert delivery of exceptional client services. An Enterprise Account Director at Epsilon is a unique role that combines Digital MarTech, Project Management, Product, Creative specialisation, and People Management as well as Commercial Acumen. Direct, lead, mentor, and coach a team of direct reports across different levels, fostering professional growth and excellence. Drive team and individual performance enhancements through thorough performance reviews and actionable feedback. Cultivate an independent portfolio of brands while also providing crucial oversight for accounts managed by your direct reports. Additionally, play a pivotal role in supporting the Client Services Leadership team. Lead and collaborate with cross-functional teams (x 12 departments), focusing on client expansion and retention through exceptional service and the implementation of cutting-edge digital marketing and CRM strategies. Demonstrate a comprehensive understanding and effective application of the entire spectrum of Epsilon People Cloud Solutions. Successfully partner with Sales teams (Business Development and Client Development), to achieve shared objectives and foster mutually beneficial relationships. Skilfully manage both internal and external resources, ensuring seamless integration and the delivery of solutions aligned with client goals. Cultivate meaningful relationships with key decision makers in client marketing, merchandising, and media domains, reinforcing our agency's reputation as a trusted partner. Drive quarterly business planning and the development of client growth strategies, showcasing your negotiation prowess in securing win-win solutions that maximise value. Conceptualisation and execution of automation projects, optimising efficiency, and operational effectiveness. Qualifications: Analytical thinkers – data story tellers. Are passionate about the big data, technology and problem-solving. Strong organisational skills - time management and follow-through skills are essential! Possess excellent communication skills, verbal and written. Love working in an energetic and engaging team environment. Are intrigued by the digital industry and have a proficient – expert knowledge of digital marketing & CRM landscape. You should apply if you… Are highly motivated, positive, collaborative, accountable, results-driven, and you are driven by continual learning & personal development! Want to be part of a growing business within a dynamic and evolving industry. Like taking a consultative approach to everything you do. Have experience in managing people, and you're enthusiastic about developing your leadership skills and nurturing a high-performing team. Have a continual focus on process improvement and automation. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what’s right, not what’s easy and accepted. When you’re one of us, you run with the best. You’re part of a company with industry-leading technology, with the opportunity to work on projects for some of the world’s biggest brands. Our people have the talent, tools and passion to do epic things together—for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. #J-18808-Ljbffr