Engagement Manager in London

Engagement Manager in London

Location: London

Salary: Hidden

Recruiter: Amelia An IPsoft Company

Date Advertised: 2021-11-26

The cognitive revolution has arrived. Automation and cognitive technologies are shaping the future of IT and business operations, and IPsoft is at the forefront of this massive shift in the way we live and work. If you want to be part of the future, IPsoft is the place to be. Innovation is our passion, and IPsofters at all levels have the opportunity to be creative and to be challenged.The engagement manager will orchestrate and lead all resources to ensure client success and ensure the client increases the usage of Amelia's technologies and services. The ideal candidate will possess both customer facing and ideally a technical background that enables them to drive engagements with top tier executives as well as with IT engineers.This role will help drive the success and shape the future of autonomic and cognitive solutions on a global scale with our customers. He/she will be a self starter who is prepared to develop and execute on a quarterly basis.If you work with us, here are some of the exciting things you will perform: Ensure absolute quality standards of technical & business service delivery.Work with top technical experts to ensure all client requirements and needs are met.Provide direct project/account oversight and management.Advocate client service requirements and “outside in” perspective.Through expert understanding of Amelia customer delivery, advocate Amelia's services and solutions to client account portfolio.Liaise between customer, Amelia business executives, and technical subject matter experts to ensure consistent communications and quality service delivery.Participate in internal & customer-facing conference calls, demonstrations, and presentations in conjunction with partner resources.Support direct management in other business and operational development initiatives, as required.If you have some or all of the following please apply:  Customer engagement experience with artificial intelligence, SaaS or cognitive solutionsA solution problem solverSystems development life cycle experienceTechnology Business Management PrinciplesFormal project management training a plusBusiness-case, proposal, and technical writing skills desiredIPsoft is a true meritocracy. Each employee’s contribution is essential to our overall success, and those who work hard reap the rewards of their efforts. We believe in developing talent and promoting from within. Many of our managers and senior staff members started in junior positions. Our engineers are exposed to a wide variety of technologies and we encourage them to learn new skills. Each day brings different challenges, and our team thrives on the variety and intensity of our workplace. It’s a dynamic environment fueled by the energy of our staff.
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