Events Operations Supervisor in Cardiff

Location: Cardiff
Salary: Hidden
Recruiter: The Vale Resort
Job Hours: Full-time

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Due to exceptional demand, we are looking to increase our team at the Vale Resortand are currently recruiting for a Events Operations Supervisor.

The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.

About the Role:

Working as part of the Events team you will be responsible for supervising the team, delivering excellent service to our guests whilst ensuring the smooth running of the events. Along with:

· Assist the Duty Manager in achieving departmental targets, standards, and service levels

· Communicate and delegate daily tasks to the team.

· Manage complaints in a prompt, friendly, and efficient manner.

· Work alongside the team as the needs of the business dictate.

About you:

· You'll have experience of running Weddings & Events

· Confident in supervising a team, with previous experience desirable

· Excellent communication & delegation skills

· Committed to working as a team

What’s in it for you:

As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.

Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.


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About The Vale Resort


Nestled away in 650 acres of beautiful countryside the four star Vale Resort is one of the UK’s leading destinations for conferences, meetings and team building.

Offering spacious accommodation in its luxuriously appointed 143 bedroom hotel, with many rooms affording superb views of the Lake golf course and surrounding countryside. The Vale boasts two championship golf courses, Wales’ largest spa with 19 treatment rooms and superb facilities at the Health and Racquets Club include 20m swimming pool, whirlpool bath, steam room, sauna, 3 squash and tennis courts, crèche, kids' club and fitness studios.

The Vale offers various dining options, including the recently awarded AA rosette Vale Grill which provides a sumptuous “Best of British” menu. Our restaurant uses locally sourced seasonal produce, combined with an extensive wine and champagne list. For informal dining the Vale Bar or the Golf Clubhouse will fit the bill perfectly.

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