People Operations Director in London

Location: London
Salary: Hidden
Recruiter: Trailmix
Job Hours: Full-time
Remote: Work from home

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We are the makers of casual mobile hit Love & Pies, which globally launched in September 2021 and has now found its way into the hands of millions of players around the world. We’re backed by Supercell, one of the biggest and best in the industry. We make games for everyone that are snackable yet nourishing — built to fit into your daily life, but with the emotional depth of your favourite TV show. Our team always comes first at Trailmix, and our culture is built on both high performance and high care — we strive to be the best versions of ourselves, but always within an environment based on inclusivity, respect and safety, no matter who you are or where you come from. About the Role We are looking for an experienced People Operations Director who champions our company's purpose of ‘creating safe and nourishing spaces for millions of people’ internally at Trailmix. To help us achieve our purpose you’ll be responsible for all people and facilities related day-to-day operations, ensuring we continue to build a highly effective organisation while remaining fully aligned with our values. You’ll report directly to our CFO, supporting them with all operational and people needs. You’ll gain broad exposure across all business areas by working closely with the whole cross discipline leadership team at Trailmix, building an in-depth understanding of how to successfully manage our teams and by extension run our business day-to-day. You’ll become a master in living and breathing our vision of ‘Creating safe and nourishing spaces’ by always looking to optimise and improve how we do things. You’ll do this by being known for: Helping ensure everyone has the best ‘Trailmix experience’ and journey possible Being a hands on leader known for having a ‘how can I help mentality’ and someone who advocates that across the company and especially within the teams that you manage Helping to maintain and improve our studio (our home) where everyone can be the best version of themselves Your ability to juggle multiple priorities, balancing team and the business needs Your proactivity in spotting problems and solving them quickly whilst balancing stakeholder needs / feedback Responsibilities People Support our People and Wellbeing manager with prioritising and implementing various initiatives Further define, communicate and roll out our People strategy Own our annual Performance/ Feedback Review process and create a healthy feedback culture at Trailmix Be responsible (either directly or via your direct reports) for anything related to team events, moments of delight, Swag, or other things related to our culture and relationship building Hiring Lead a team of talent acquisition managers and help them to run a smooth and effective process for our candidates and hiring team Create and implement effective and innovative strategies on how to reach the best in the industry via employer branding, industry events and initiatives and others Ensure everyone has the best ‘Trailmix experience’ possible including a smooth onboarding process and support managers in following our probation period process Office Create safe and nourishing spaces which helps everyone to be the best version of themselves, which is aligned with our values and which shows that high care and high performance are not mutually exclusive Manage our office ops team and help them to be the go-to for all office requests and equipment Be responsible for the planning, execution and cost management of all office related activities, including expansion Requirements 5+ years Experience in similar operations roles with direct management responsibility Incredibly strong communication skills, with the ability to build healthy and productive relationships Self-starter and entrepreneurial with a drive to learn quickly and take on new challenges with rigor Resilience is paramount - people will notice when things go wrong but not when things go right Games industry experience is not required but curiosity and excitement for who we are and what we do and willingness to learn is expected Nice to Have Good knowledge of UK and German labor law Worked in a creative and/or tech industry Location Trailmix is operating under a hybrid work model - we have 3 days a week (Monday, Thursday & Friday) in person at our brand new studio in Kings X with the remaining 2 days available to work from home. Benefits Hybrid working Contributory Pension Tax advantaged Stock options Fully comprehensive Private Medical Care including Dental Care (premiums paid by Trailmix) 28 days Holiday (including 3 company holiday days around Christmas) Free drinks and snacks in the office Company gifts and swag Socials and events Inclusive Culture Trailmix was founded to make a positive impact on our players, our community, and our colleagues. We are committed to creating an inclusive culture, and fostering an environment where people can flourish is our priority. We think it’s vital that players see themselves represented in games, and in Love & Pies we showcase the beautiful diversity of life. Love & Pies represents the people we are and the people we love, and we’re always looking to add more people who want to design games for everyone. #J-18808-Ljbffr

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