Reservations Agent in London

Location: London
Salary: Hidden
Recruiter: NoMad Hotel
Job Hours: Full-time

Start your application for this job today

Apply Now


NoMad London, a World’s 50 BestHotel 2023, is a luxury lifestyle hotel that takes residence in the heart ofCovent Garden inside the historic, grade II-listed building famously known asThe Bow Street Magistrates’ Court. As the NoMad’s first presence outside theUnited States, NoMad London continues to offer a culture of gracioushospitality combined with understated elegance and comfort. 

‘The best of New Yorkhospitality with London Charm’


We’re looking for a Reservations Agent to provide impeccable & helpful customer service for every guest looking to dine in one of our restaurants and to stay in one of our bedrooms.

  • You will be responsible for ensuring our guests have the very best experience from the point of enquiry via telephone, email and face-to-face, as well as contributing towards promoting and selling The NoMad London bedrooms and restaurants.
  • Proactively look for ways to maximise revenue and identify sales opportunities, maximising covers in each of our restaurants through thorough management of our reservation systems.
  • Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.


  • Previous experience in a Reservations Agent role in a luxury hotel working with a PMS system is essential.
  • Must have excellent communication skills, both written and verbal, successful reservations agent candidates will be energetic, ambitious and strive for excellence.
  • We seek an individual with first class presentation, a clear speaking voice, attention to detail, and a friendly personality.


  • £750 Refer a Friend Scheme
  • 20% Employee discount in F&B outlets
  • Pension Scheme
  • Complimentary family meal and quality coffee/hot drinks whilst on duty
  • Growing team with great training and progression opportunity
  • Straight shifts (no splits)
  • Paid break and annual leave
  • Good work/life balance 
  • Your birthday off (paid) after one year of service
  • Hotel discount
  • Private Health Care 
  • Experience Stay - including breakfast

please note whilst we wish wecould respond to all applicants, only those candidates shortlistedwill be contacted.


Related jobs near me

The best places to find the most Reservations Agent jobs

Average salary comparison

Job salary over time

Salaries by job level

Salary across the UK

Useful Resources:

CV template for a Reservations Agent

View Now
CV template for a Reservations Agent

Glassdoor Company Reviews