Service Desk Manager in Leicestershire Apply

Location: Leicestershire

Salary: Hidden

Recruiter: Hays

Date Advertised: 2021-11-26

Service desk manager*IMMEDIATE START* Service desk manager. 3 month initial contract. Leicestershire based. Hybrid working.Service desk manager - Immediate start - 3 month contract - Leicestershire based - hybrid working.Your new roleAs a service desk manager, you will be managing a team of 8 Service Desk engineers and 1 build engineer. Responsibilities include - Leading an exciting service desk with new technologiesManaging SLA targets and ticket loadsMotivating a hybrid team to achieve KPI's and SLA'sMaintaining a productive cultureWhat you'll need to succeedStrong service delivery experienceExcellent communication skills working with a remote team.Results driven perspectiveSLA experienceService desk experience preferredFull access to a vehicleAbility to motivate a teamWhat you'll get in returnHybrid working environment (Up to 3 days in office)Highly competitive rateDynamic and exciting teamRecent roll out of new technology
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