Senior Product Designer-Fixed Term contract (London/Syston)

Senior Product Designer (6-month FTC)

This is a hybrid role working from home and our offices in either London or Leicester.

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home.

At Dunelm, that’s what we do.

We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

Join our Tech Team and you’ll not only be part of stimulating projects that are making an impact across our business, but you'll be working in a creative, supportive team focused environment.

Find your happy place.

We recruit people from all types of backgrounds, who share our entrepreneurial, hands-on approach to work. We are committed to creating a full inclusive environment that is representative of our customers and locations. We recognise the value and importance in inclusion and diversity and welcome applications from all candidates, regardless of sex, age, race, religion, disability, neuro-diversity, gender or sexual identity, socio-economic background or education.

What you'll be doing -

As we continue to transform our Dunelm digital platforms using the latest technologies, we have a new opportunity for a Senior User Experience Designer to join our progressive Digital team.

You will be part of our rapidly expanding agile crews and play a key role to discover, guide and deliver their roadmap and be the voice of UX in the crew, explaining your design rationale to developers, editorial staff, product owners and stakeholders.

You’ll need to bring a wealth of knowledge with you from your previous UX and UI roles.

You'll need to collaborate with other members of our growing UX team to get to the heart of what our users need, creating sketches, concepts, user journeys, wireframes and navigational prototypes while being able to inspire and encourage colleagues to create coherent user experiences across the whole customer journey.

Responsibilities:

• Be comfortable with every stage of the UX process, from running discovery workshops, wireframing and prototyping, through to delivering amazing high-fidelity designs.
• Work within a technology lead crew practicing agile and be able to ensure UX has a voice and ensure the customer is always first.
• Be able to sell your ideas to senior stakeholders and working with developers and product owners to realise their ideas.
• Work closely with our insight teams to ensure ideas are built on customer-based data.
• Run user tests via face to face or another online tooling, to help plan and execute qualitative and quantitative research projects and the use of data and insight to evolve an understanding of customer behaviour and product decisions.
• Work within and help evolve a design system and manage change and implementation across crews and platforms.
• Never be happy with the outcomes, ensure you are always looking to push the boundaries and ensure the best outcome for the customer.
• Be always looking to improve the ways of working with the team and the crews.

What we'll look for in you -

Essential:

• Strong working in a UX environment with a comprehensive and up to date portfolio that includes online retail-based businesses.
• Be an expert in Figma & using design systems
• Be passionate about product design and be able to pass on the passion to other designers and developers.
• Be able to create interactive prototypes that allow customers to provide clear feedback.
• Experience in running face to face user tests with customers.
• Have a solid understanding of Google Analytics, AB Testing Tools and User Research Best Practices.
• Knowledge and experience of agile frameworks and practices: Scrum/Kanban and User stories.
• You are familiar with modern front-end web technologies.
• Be able to mentor others within the team and the business.

Desirable:

• A portfolio that highlights how you have grown into this role.
• A portfolio that shows not just corporate work but shows your personal passion for this role.
• A portfolio that includes work that is your own and work that shows the collaborative nature of the role.
• A portfolio that demonstrates the processes you use throughout the life cycle of development.