Average Customer Service Manager Salary

The average Customer Service Manager salary in UK is £26,253.56
The hourly average pay for a Customer Service Manager salary in UK is £12.62
The starting salary for a junior Customer Service Manager in UK is £20,085.00 per year or £9.66 per hour

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What does a Customer Service Manager earn?

Customer Service Managers are highly sought after and can typically expect to command a salary of approximately £26,300 per year in the UK. They work closely with customers to ensure satisfaction, promote products and services, delegate tasks and responsibities, and build long-term relationships. As well as managing customer interactions, Customer Service Managers are typically responsible for analysing customer feedback, developing reporting processes and strategies, and continuously improving customer service procedures.

How to earn more as a Customer Service Manager

If you're looking to become a Customer Service Manager, you'll need a degree in an area such as business studies, customer services or hospitality. Alternatively, you can progress through a degree apprenticeship. To earn more in this profession, you can pursue specialisations like customer relations or operational management, or even become a manager of a customer service team. Other options include starting your own customer service consultancy or becoming a self-employed customer service expert. The best paid Customer Service Managers can make up to £40,000 a year.

Average Salary: £26,253.56

Min: £20,085.00 Max: £39,998.00

Average Customer Service Manager Salary in UK : £26,253.56


Read about Customer Service Manager salaries, related jobs and salary information across the UK

Customer Service Manager Salary data from the ONS

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Recommended Customer Service Manager Jobs in UK

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Salary by Region

Compare Customer Service Manager salaries across different regions

Region Salary
Scotland £24,438.17
Wales £25,315.29
Northern Ireland £23,179.73
East Midlands £25,727.34
Eastern £26,368.78
London £29,058.45
North East £25,183.42
North West £26,002.76
South East £26,846.23
South West £25,661.98
West Midlands £25,300.07
Yorkshire and the Humber £25,157.48

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Understanding the Average Customer Service Manager Salary in the UK

As a Customer Service Manager in the UK, it's important to have a clear understanding of the average salaries in the industry. You can find detailed information about average Customer Services salaries on this website. This will give you a benchmark to assess your own salary and negotiate better compensation.

Salary Expectations for Newly Qualified Customer Service Manager

If you're a newly qualified Customer Service Manager, it's crucial to have realistic salary expectations. You can explore the current job market and find relevant opportunities on this job search platform. It will provide you with insights into the salary range for entry-level positions, helping you make informed decisions about your career.

Salaries for Experienced Customer Service Manager

Experienced Customer Service Managers in the UK can expect higher salaries compared to their entry-level counterparts. The exact salary range will depend on factors such as industry, company size, and location. To get a better idea of the salaries offered to experienced professionals, you can refer to industry reports or consult with recruitment agencies specialized in customer service roles.

Creating a Customer Service Manager CV

When applying for a Customer Service Manager position, having a well-crafted CV is essential. You can use a professional CV template to ensure that your CV stands out from the competition. This template will guide you in highlighting your relevant skills, experience, and achievements, increasing your chances of landing your dream job.

Career Development Opportunities for Customer Service Manager

As a Customer Service Manager, there are various career development opportunities available to you. Whether you want to specialize in a specific industry or move up the corporate ladder, it's important to have a clear career path. You can find valuable career advice on how to become a successful Customer Service Manager and explore different avenues for growth.

Comprehensive Compensation for Customer Service Manager

Being a Customer Service Manager involves more than just a salary. It's important to consider the comprehensive compensation package, which may include benefits such as healthcare, retirement plans, and bonuses. When evaluating job offers, make sure to take into account the overall compensation package to ensure it aligns with your expectations and needs.

Strategies for Increasing Your Salary as a Customer Service Manager

If you're looking to increase your salary as a Customer Service Manager, there are several strategies you can employ. These may include acquiring additional certifications, expanding your skill set, taking on more responsibilities, or seeking promotions within your organization. By continuously improving yourself and demonstrating your value, you can negotiate for higher salaries and better opportunities.

Professional Development and Earnings

Investing in your professional development as a Customer Service Manager can have a direct impact on your earnings. By attending relevant training programs, conferences, and workshops, you can enhance your skills and knowledge, making yourself more valuable to employers. This, in turn, can lead to higher salaries and better career prospects.

Capitalizing on Extra Hours and Duties

As a Customer Service Manager, there may be opportunities to earn additional income by taking on extra hours or duties. This could include managing special projects, leading training sessions, or providing consultancy services. By leveraging these opportunities, you can not only increase your salary but also gain valuable experience and showcase your capabilities to further advance your career.

About Check-a-Salary

We believe people should have access to all salary data to help them to make informed life decisions at every juncture in their careers. Whether you are a school leaver, recent graduate, considering changing jobs, moving to a new location, or salary benchmarking you can make better decisions if equipped with our salary insight.