Average Customer Success Manager Salary

The average Customer Success Manager salary in UK is £34,643.59
The hourly average pay for a Customer Success Manager salary in UK is £16.66
The starting salary for a junior Customer Success Manager in UK is £17,500.00 per year or £8.41 per hour

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What does a Customer Success Manager earn?

The role of a Customer Success Manager is to ensure customer satisfaction with a product or service. They typically liaise between customers and other departments within the organisation, such as sales and engineering, to resolve customer issues. On average, Customer Success Managers earn around £34,600 per year in the UK. To succeed in this role, an individual should be comfortable using customer relationship management (CRM) software and possess excellent communication and multitasking skills. Additionally, responding to customer queries in a timely and efficient manner is essential.

How to earn more as a Customer Success Manager

To become a Customer Success Manager, you will need a degree in business, marketing, management, or a related field. Alternatively, you can participate in a degree apprenticeship program. To earn more in this role, you could specialise in a particular sector, for example financial services or IT. You could also look to become a manager in an organisation, or set up your own consultancy. The highest paid Customer Success Managers make over £52,500 a year.

Average Salary: £34,643.59

Min: £17,500.00 Max: £52,500.00

Average Customer Success Manager Salary in UK : £34,643.59


Read about Customer Success Manager salaries, related jobs and salary information across the UK

Customer Success Manager Salary data from the ONS

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Salary by Region

Compare Customer Success Manager salaries across different regions

Region Salary
Wales £34,076.92
East Midlands £39,166.67
Eastern £37,427.27
London £39,186.94
North East £26,150.00
North West £29,914.20
South East £31,661.88
South West £38,071.43
West Midlands £34,325.58
Yorkshire and the Humber £40,448.85

Understanding the Average Customer Success Manager Salary in the UK

As a Customer Success Manager in the UK, it's important to have a clear understanding of the average salary for this role. According to average Sales salaries, the average salary for a Customer Success Manager in the UK is £34,600 per year. This figure can vary depending on factors such as location, industry, and level of experience.

Salary Expectations for Newly Qualified Customer Success Manager

If you're just starting your career as a Customer Success Manager, it's natural to wonder what salary you can expect. To get an idea of the salary range for this role, you can explore the available opportunities on job search websites. Keep in mind that as a newly qualified professional, your salary may fall within the lower range, typically around £17,500 to £52,500 per year.

Salaries for Experienced Customer Success Manager

As you gain more experience and expertise in the field of Customer Success Management, your salary can increase significantly. Experienced Customer Success Managers in the UK can earn higher salaries, often ranging from £17,500 to £52,500 per year. These higher salaries reflect the value and impact that experienced professionals bring to their organizations.

Creating a Customer Success Manager CV

When applying for a Customer Success Manager position, it's crucial to have a well-crafted CV that highlights your skills and experiences. To help you create an impressive CV, you can utilize a CV template specifically designed for Customer Success Managers. This template will guide you in showcasing your achievements, qualifications, and relevant industry knowledge.

Career Development Opportunities for Customer Success Manager

As a Customer Success Manager, there are various career development opportunities available to help you progress in your profession. To explore these opportunities and gain valuable insights, you can refer to career advice specifically tailored for Customer Success Managers. This advice can provide guidance on acquiring new skills, expanding your network, and advancing your career to higher positions with increased earning potential.

Comprehensive Compensation for Customer Success Manager

Aside from the base salary, Customer Success Managers in the UK may receive additional compensation in the form of bonuses, commissions, or profit-sharing. These comprehensive compensation packages can significantly enhance your overall earnings. It's important to consider these additional benefits when evaluating the total compensation for a Customer Success Manager role.

Strategies for Increasing Your Salary as a Customer Success Manager

If you're looking to increase your salary as a Customer Success Manager, there are several strategies you can employ. These include consistently exceeding performance targets, taking on additional responsibilities, pursuing professional development opportunities, and demonstrating your value to the organization. By implementing these strategies, you can negotiate for higher salaries and advance your earning potential.

Professional Development and Earnings

Investing in your professional development as a Customer Success Manager can have a direct impact on your earnings. By continuously improving your skills, staying updated with industry trends, and obtaining relevant certifications, you can position yourself as a highly valuable asset to employers. This, in turn, can lead to higher salaries and better career opportunities.

Capitalising on Extra Hours and Duties

As a Customer Success Manager, there may be opportunities to take on extra hours or duties that can contribute to your overall earnings. This could include participating in special projects, providing additional support to key clients, or taking on leadership roles within your organization. By capitalizing on these opportunities, you can not only increase your salary but also gain valuable experience and enhance your professional reputation.

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