Client Services Administrator in Nottingham

Express Recruitment are looking for a hard-working professional to join their client’s busy service desk as a Client Service Administrator. In this role you will be required to assist with any administration tasks and build rapport with external contacts on a daily basis, as well as working closely with engineers to book their services.

This role is a full-time, office-based role located on the outskirts of Nottingham City Centre. The working hours are 8:30am-5:30pm Monday to Friday. There is onsite parking available and is a great public transport location.

Roles & Responsibilities

• Take inbound phone calls and handle customer enquiries efficiently
• Oversee portal management for key clients and accounts
• Manage email queries coherently and in a timely manner
• Liaise with Engineers, external suppliers, and 3rd parties
• Ensure customer portals and email inboxes are monitored daily
• Improve customer service experience and build client relationships

Skills & Experience

• Previous strong Administration experience essential
• Polite and professional telephone manner
• Previous administrative experience preferred
• Confident using IT platforms including Microsoft Office
• Able to build rapport with customers and clients
• Excellent written and verbal communication on all levels

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours : Full Time – Mon – Fri (8:30am -5:30pm)

Salary : c£26,000 per annum D.O.E

Location : Nottingham, Nottinghamshire

Job Type : Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.