Community Associate in London

Community Associate – £27,000 + bonus (up to £5K) – Central London, EnglandThe RoleAre you great at building relationships and providing exceptional customer service?

Do you have experience in front-of-house roles in retail, hospitality, or leisure?

If so, this could be the perfect opportunity for you!

UNTIL is looking for several full-time Community Associates to join their Soho and Liverpool Street clubs.

As the first point of contact for our members and their guests, you'll play a crucial role in ensuring they have an outstanding experience every time they visit.

The roles are shift-based; early shifts require someone to be there from 5.

45am – 1.

15pm or a late shifts from 1.

15pm – 9.

15pm.

If you're looking for a dynamic and rewarding role, we encourage you to apply!

Key Responsibilities:Deliver exceptional service: Warmly welcome members and guests and anticipate their needs.

Maintain high standards: Ensure the club is clean, presentable, and operates according to our procedures.

Build a thriving community: Promote a positive and collaborative environment, fostering strong relationships with members and acting as a community ambassador.

The CompanyUNTIL is disrupting the wellness industry by providing flexible access with no long-term tie-ins, additional overheads or surcharges.

Access to UNTIL’s state-of-the-art facilities is geared towards a broad range of health and wellness professionals – from those who train, to those who treat to those who coach.

Facilities are available to personal trainers, physios, therapists, life coaches, nutritionists with the addition of dentist and doctors’ consulting rooms, unique to its newest Marylebone club.

The company currently operates three central London clubs, Soho, Liverpool Street and Marylebone.

Benefits:25 days holiday + bank holidays.

Private healthcare with Axa.

Employee credit scheme, giving you access to our members services.

Discount codes for various health and wellness platforms.

The PersonPassion for wellbeing and growth: A keen interest in being the best version of yourself, always looking to learn and improve.

Front-of-house experience: Experience in retail, hospitality, or leisure with a friendly, approachable manner and a passion for high-quality service.

Multitasking ability: Excellent time management skills, calm under pressure, and able to juggle multiple tasks in a busy reception area.

Dependable team player: Build positive, trusted relationships with other team members.

Operate with integrity and clarity.

Great communication skills: Build rapport with members and guests.

Display emotional intelligence and adaptability.

‘Can-do’ attitude: Flexible, adaptable, and a natural problem solver.

Organised and proactive, you always have a handle on everything.

We are committed to ensuring equality, diversity and equity across all of our recruitment practices and we encourage applications from individuals from underrepresented backgrounds.

We believe that strength lies in differences, not similarities; we recognise the unique perspective everyone contributes to our team