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Location:
Huyton Quarry
Salary:
£21.05 per hour
Recruiter:
Service Care Solutions Ltd
Job Hours:
Full-time
Job title - Complaints OfficerLocation - LiverpoolContract - Temporary - 3 MonthsStart Date: ASAPPay Rate: £21.05 Umbrella p/hJob Description:Our client is currently seeking a highly motivated and experienced Complaints Officer to join their team. As a Complaints Officer, you will be responsible for managing and resolving complaints from customers in a timely and efficient manner. This role requires excellent communication skills, attention to detail and the ability to work under pressure.Key Responsibilities:Handle and resolve customer complaints in a professional and timely mannerInvestigate complaints thoroughly and provide appropriate solutionsEnsure all complaints are logged and tracked accuratelyProvide regular reports on complaints and resolutions to managementEnsure compliance with company policies and proceduresRequirements:Previous experience in a complaints handling roleExcellent communication and interpersonal skillsAbility to work under pressure and meet deadlinesStrong attention to detail and problem-solving skillsExperience in a customer service environmentProficient in Microsoft OfficeIf you require any additional information regarding the position, please call Arran at Service Care Solutions on (phone number removed) or send an email to (url removed)
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About Service Care Solutions Ltd
Service Care Solutions are a UK based recruitment agency offering a range of temporary and permanent job vacancies.
We specialise in offering a wide range of Social Work, Healthcare, Mental Health, Criminal Justice (including drug and alcohol related work), Probation, Social Housing, Legal, Construction and Sales and Customer Service.
We cover the whole of the UK and have positions which range in seniority from entry-level to directorships in both the public and private sectors.
We aim to provide an exceptional level of service to both jobseekers and employers. For us, this means providing a bespoke service which recognises that each role is as individual as each candidate who registers with us. Our expertise relies on years of collective experience successfully matching the right individuals to the right jobs. For you, this means a dedicated contact who is specialised in your area with an in-depth knowledge of the market and a genuine interest in finding candidates the perfect role and employers the perfect employee.
We specialise in offering a wide range of Social Work, Healthcare, Mental Health, Criminal Justice (including drug and alcohol related work), Probation, Social Housing, Legal, Construction and Sales and Customer Service.
We cover the whole of the UK and have positions which range in seniority from entry-level to directorships in both the public and private sectors.
We aim to provide an exceptional level of service to both jobseekers and employers. For us, this means providing a bespoke service which recognises that each role is as individual as each candidate who registers with us. Our expertise relies on years of collective experience successfully matching the right individuals to the right jobs. For you, this means a dedicated contact who is specialised in your area with an in-depth knowledge of the market and a genuine interest in finding candidates the perfect role and employers the perfect employee.
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