Customer Service Advisor in Great Linford

Customer Service Advisor 6 Month Contract Monday to Friday 37.5 Hours Milton Keynes Hybrid after training £24,300 per annumMy client is looking for an experienced Customer Service Advisor to join their Busy Client Services Team. The role is the key to enabling their engineers to install, repair or service equipment within time agreed. This role will involve calling commercial companies to book in an engineer visit. You will be checking reports as well as calling and taking calls from Engineers. The role requires great customer service skills and the ability to multitask. Customer Service Advisor Key Responsibilities:Appointment booking for engineers by phone and emailTaking calls from EngineersLiaising with customers and engineers to proactively arrange assistance and deal with any concernsProvide internal customer support to the Engineers by phone and emailManaging and filling Engineer schedulesCollaboration with Engineers to meet Business needsCustomer Service Advisor Key Personal Attributes required for the role are:Customer focused; can identify and respond to customer requirementsAbility to prioritise own workload and be accountable for their own workloadFlexible, willing and able to cope with change with the ability to work under pressurePositive and enthusiastic with a can do attitudeGood level of written and spoken EnglishGood level of Microsoft office 365, specially around MS teams and ExcelAble to navigate a variety of systems to complete daily tasksBenefitsMonday to FridayWeekly payHoliday payHybrid workingRole advertised: 30th April 2024 If you are interested in this role, please apply today because we d love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMATAscendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)