Customer Service Assistant in Aylesbury

Location: Aylesbury
Salary: Hidden
Recruiter: Adecco
Job Hours: Full-time

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Do you have exceptional customer service skills? Would you like to work for a company that can offer progression? Yes, then we would like to hear from you!


My client based in Aylesbury town centre, are looking for Customer Service Assistants to join their growing team!


The ideal candidate must have excellent communication skills, strong attention to detail, have a positive can-do attitude and be confident in speaking to people at all levels. In addition, you will need to be able to multi-task and manage your time effectively.


Duties:



  • Answer incoming calls

  • Processing claims

  • To act as the main point of contact for customers and clients

  • Check that supplier estimates and invoices are equal with the cause and extent of damage reported by customers and insurers

  • Use recommended price tables, digital photos, questioning techniques and policy documents to determine the appropriateness of estimates

  • Updating jobs correctly on in house system

  • Handling low level complaints


    • This position is Monday to Friday, 9am - 5:30pm, with 1 hour for lunch.


    Benefits:



  • 22 days annual leave + bank holidays

  • Pension scheme

  • Bonus scheme

  • Awards throughout the year where you can win gift vouchers

  • Opportunity to grow within your career and gain your CII qualification, earning you an additional £ on top of your salary

  • Modern offices

  • Staff events throughout the year


    • If you would like to find out more information about this exciting opportunity, please contact Adecco Aylesbury or apply via this job site.


    Adecco is a disability-confident employer. It is important to us that we run an inclusive recruitment process to support candidates with any disabilities and encourage applicants of all backgrounds and perspectives to apply. Adecco is committed to building an inclusive, supportive environment for you to explore the next steps in your career.

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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