Customer Service Assistant in Barrow-in-Furness

Location: Barrow-in-Furness
Salary: Hidden
Recruiter: Adecco
Job Hours: Full-time

Start your application for this job today

Apply Now

Customer Service Assistant (Barrow branch) 36.25 hours


Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have a fantastic opportunity for you to join our client's customer service team as a Customer Service Assistant.


Our client is a leading company is a leading Building Society and is known for their commitment to delivering outstanding customer experiences. With a strong focus on providing quality products and services, they have built a loyal customer base and are looking to expand their team.


As a Customer Service Assistant, you will be an integral part of their customer service department, responsible for providing excellent support to their valued customers. This is a diverse role that will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction at all times.


Key Responsibilities:



  • Responding to customer enquiries promptly and professionally

  • Providing accurate information about products, services, and promotions

  • Escalating complex cases to senior team members when necessary

  • Maintaining a high level of product knowledge to provide accurate and up-to-date information

  • Documenting customer interactions and updating customer records

  • Collaborating with other departments to ensure seamless customer experiences


  • Requirements:



  • Previous customer service experience in a fast-paced environment

  • Excellent communication and interpersonal skills

  • Strong problem-solving abilities and the ability to remain calm under pressure

  • Attention to detail and accuracy in handling customer inquiries

  • Proficiency in using customer service software and systems

  • Flexibility to work in rotating shifts, including weekends and holidays


  • Benefits and Perks:



  • Competitive salary and attractive benefits package

  • Opportunities for career growth and development

  • Friendly and supportive work environment

  • Team-building activities and events

  • Training and ongoing support to enhance your customer service skills


  • ​This role will be based at our Barrow Branch but you will be required to support other branches when required. ​It is important the successful candidate is confident to make sound judgements based on their proven skills and experience and has the ability to act on their own initiative.


    If you are a dedicated and enthusiastic individual who is ready to take on new challenges and provide exceptional customer service, we would love to hear from you. Join our client's team and be part of their success story!

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



    About Barrow-in-Furness, Cumbria

    Local Council Population: 54,613 Train Stations: 2 Unemployment Rate: 2.70%

    Education Stats

    • Schools: 61
      • Primary Schools: 49
      • Secondary Schools: 15
      • Sixth Forms: 2
    • 3% are independent
    • Ranking: 3942/4558
    • Bottom 20%

    House Prices

    • Average House Price: £143,335
    • Compared to UK Average: -£231,308
    • -
    • -
    • -
    • Ranking: 6368/6610
    • Bottom 20%
    • Council Tax Band D: £2,173

    Crime Stats

    • Crimes per 1000: 105
    • -
    • -
    • -
    • -
    • Ranking: 6072/6696
    • Bottom 20%
    • Worse than last year

    The best places to find the most Customer Service Assistant jobs

    Average salary comparison

    Job salary over time

    Salaries by job level

    Salary across the UK

    CV template for a Customer Service Assistant

    View Now
    CV template for a Customer Service Assistant

    Glassdoor Company Reviews

    Search