General Manager in Camberley

Location: Camberley
Salary: Hidden
Recruiter: Tenpin
Job Hours: Full-time

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Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just aboutbowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaokerooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We alsohave fully licensed bars including cocktails, and of course our fabulous foodmenu.

We have something fun for all the family to do, regardless of age. Ourcentres are fantastic places to visit, and even better places to work in. Whynot come and help us entertain?

The ideal General Manager will be driven, passionate and have a naturalability to create a fun environment for both our customers and team, whilst achievingthe company’s commercial objectives.

The Role

Whilst working at Tenpin you will manage the day-to-day operation of ourcentre including the development and growth of our people, sales and profits.You will:

  • Develop a culture to ensure we deliver consistent excellence in customer service
  • Develop the business through proactive local sales promotions and the effective delivery of centrally developed products and promotions.
  • Produce, in liaison with the Regional Manager, an annual business plan for the business identifying key areas for growth and financial improvement
  • Ensure rigorous systems of financial control and management are in place and that all key financial targets are met.
  • Create a professional working environment through which all team members are adequately trained, regularly appraised and managed in a fair and consistent manner
  • Be fully involved in the delivery of the corporate strategy and ensuring effective feedback to the Executive Team as appropriate.
  • Provide a safe and secure environment for both staff and customers
  • Provide support to the team on the centre floor when required
  • To lead from the front and support the team on departments when necessary.
  • To ensure the unit is self-sufficient with regards to sickness, holiday, vacancies and any other required cover
  • To ensure the rota is adhered to by all Management.
  • Skills You Need

  • Have a minimum of 2 years’ experience within a hands-on general manager role, ideally within leisure or hospitality
  • Have experience in leading and developing large teams
  • Experience in optimising revenue and overall business performance
  • Full of determination, enthusiasm, and patience
  • Fully flexible and highly adaptable to change
  • Our Fantastic Benefits

  • Industry leading bonus scheme
  • Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
  • Enhanced Maternity, Paternity, Adoption leave
  • Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family & friends
  • Free Food (when working 6 hours or more)
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance – 4 x annual salary
  • A day off for your birthday
  • Long Service Awards
  • Career Development

    If you are looking for career development, thenTenpin is a great place to start. We continually strive to develop our networkof impressive and highly successful sites, and recognise great peoplecontribute to great success! Most of our managers joined us as a Team Memberand have progressed into management or senior roles.

    What Happens Next?

    If you are ready to develop your career with us,click apply and complete the short application process (2 mins).


    About Tenpin


    Tenpin Ltd (Part of Ten Entertainment Group Plc - www.tegplc.co.uk) is one of the UK's largest bowling operators, with 49 entertainment centres spread across the UK.

    Tenpin Ltd currently holds Investors in People accreditation GOLD standard.

    Bowling is one of the original social networks, it’s been a part of our families and friendships for generations, from birthday parties to first dates. With 49 sites, and almost 1200 lanes, bowling is at the beating heart of what we do. And there’s also lot’s more to enjoy! From one of the world’s first ever Hyperbowling experiences to laser tag, a range of Houdini’s escape rooms, our state-of-the-art arcades, American pool tables, and of course our fully licensed bar (with cocktails) and tasty food menu

    Do you fancy being on the Winning Team?

    Are you fun loving, hard working and maybe just a little bit bonkers about bowling? If so, we want you on our team!

    We're always looking for determined, customer-focused people to join the Tenpin team. Our current management and support vacancies are listed on our website job portal - take a look and if you'd like to apply, send your CV and covering letter to jobs@tenpin.co.uk stating which role you're interested in.

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