German Customer Service in Nottingham

Location: Nottingham
Salary: £24,000 per year
Recruiter: Harper Recruitment Group
Job Hours: Full-time

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German Speaking Customer Service Representative£24,000 / £12.73phNottingham (hybrid)Hours: 36.25 Monday-Friday 8 am - 4 pmHarper Recruitment Group is working in partnership with a leading apparel company who are looking for a German Speaking Customer Service Representative to support their wholesale and retail customers.This is a temporary contract initially for a one year contract with the oppurtunity to potentially be extended.What will the role involve?Responding to customer queries regarding orders via email and telephoneProcessing orders & entering details into in-house systemsSupporting with delivery queriesManaging returns and refundsLiaising with and coordinating couriersAuthorising credit notes strictly following company guidelinesProducing correspondence and confirmation via emailDemonstrating and developing knowledge of product linesOther administrative or customer service tasks to support the wider teamsWho are we looking for?Fully fluent in English and GermanAble to take on product knowledgePrevious customer service experience Experience using Microsoft ExcelWhat's in it for you?Supportive and diverse company cultureHybrid working - 2 days in the Nottingham officeCasual dress codeDevelopment opportunity in a global companyApply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future

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harperhr.co.uk

Permanent, Temporary & Onsite Recruitment Consultants.

Specialising in Contact Centre | Finance | HR & Executive | Office | Sales & Marketing across the East Midlands

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