Hotel Receptionist in Reydon

Join Our Client’s Team as a Receptionist!Company Overview: IRS Recruitment is proud to partner with a vibrant, upscale hotel & pub chain dedicated to delivering an exceptional dining and holiday experience. They are currently seeking a receptionist to join the team that is well presented, friendly & outgoing.Location: Southwold and surrounding villages Salary: £11.44 Employment type: FlexibleSalary additions: Comprehensive and innovative benefits package Flexibility required to cover a variety of shifts per week including bank holidays and weekends.Job Description:We are seeking a well-presented, friendly, and outgoing individual to join our client's team as a Hotel Receptionist. Your primary responsibility will be to greet guests and diners warmly, building rapport and ensuring their needs are met with the utmost care and attention to detail.Key Responsibilities:• Greet guests and diners in a warm and welcoming manner.• Provide excellent customer service, both in person and over the phone.• Handle online bookings, check-ins, and check-outs efficiently.• Attend to guest requirements promptly and professionally.• Ensure all guest interactions reflect our commitment to exceptional service.• Maintain knowledge of hotel amenities, local attractions, and dining options.• Collaborate with team members to ensure smooth operations.Requirements:• Previous experience in hospitality is preferred but not required.• Excellent communication skills, both verbal and written.• Strong interpersonal skills and a friendly demeanor.• Ability to work well under pressure and in a fast-paced environment.• Flexibility to work weekends, bank holidays, and occasional overtime.• A passion for delivering outstanding guest experiences.Benefits:• Training and development opportunities• Employee discounts on dining and accommodation• Friendly and supportive work environmentIf you are passionate about hospitality and enjoy working in a team-oriented environment, we would love to hear from you! Join the team and play a key role in delivering exceptional guest experiences.Please apply now or call our friendly team on (phone number removed)