Office Coordinator / Administrator in Richmond

Chestertons is known as a established property company providing expert advice and property services across London.

Established in 1805, Chestertons is one of the oldest firms of estate agents in the world, and has continued on in success through many different market conditions and changes in history. Chestertons has remained as one of the most familiar and trusted names in property for well over 200 years.

Office Coordinator/Administrator - Lettings

Location: Richmond

Hours: Monday - Friday 8:30am - 6pm

Salary:  Competitive

Role Overview

  As an Office Coordinator/Administrator, you will play a crucial and valued role in our diverse team. You will be responsible for various tasks, including serving as the welcoming presence of our office and providing exceptional customer service to all visitors. Additionally, you will support the team by managing incoming calls, handling general administrative duties, and assisting with our anti-money laundering processes.

Key Responsibilities:

• First Point of Contact: Provide a warm welcome and exceptional service to new applicants and clients as they step through our doors
• Inspire and Motivate: Encourage our team to maintain impeccable office standards, ensuring a pristine and inviting workspace for all
• Efficient Key Management: Keep track of key movements using our efficient key log and RPS system to ensure smooth property viewings
• Viewing Coordination: Take charge of booking viewings for our negotiators, enabling them to showcasing our exceptional properties
• Market Appraisals: Play a vital role in booking market appraisals, laying the foundation for successful property transactions
• Document Management: Upload captivating photos, floor plans, and Energy Performance certificates to our systems, ensuring accurate property information
• Data Accuracy: Maintain precision by uploading Land Registry records and meticulously verifying information when required
• Anti-Money Laundering (AML): Conduct thorough AML checks and verify identification from relevant parties, ensuring a secure and ethical process

Desired Attributes:

• Property Admin Experience: Previous experience in a property-related role is advantageous
• Confidence and Interpersonal Skills: Effortlessly connecting with people, building strong relationships and providing outstanding service
• Approachability and Positivity: Radiate approachability, helpfulness, and a contagious positivity that uplifts everyone around you
• Pride in Work: Take immense pride in your work, striving for perfection and excellence in all tasks
• Team Player: Revel in the opportunity to make a positive impact on office life, whether working independently or collaboratively
• Attention to Detail: Possess an eagle eye for detail, ensuring precision in every task and leaving no stone unturned
• Exceeding Expectations: Thrive on surpassing expectations, consistently delivering unparalleled quality and setting high standards
• Software Proficiency: Excel in your knowledge of Excel, Outlook, and Word. Familiarity with Reapit software is a definite advantage

About Us

Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Chestertons, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Campions

Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.