Panel Executive in Manchester

Location: Manchester
Salary: Hidden
Recruiter: Connells Group
Job Hours: Full-time

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Panel Executive

We are seeking a Panel Executive to join our Home Conveyancing panel team in Manchester.

You will be supporting a portfolio of panel firms, ensuring that they are delivering service to the required standards, resolving any queries/escalations from branches and firms giving our introducers the confidence to increase volumes of conveyancing instructions.

Key roles and responsibilities of a Panel Executive:

  • Supporting the panel team with Estate Agents, Financial Services, clients and panel firms regarding property transactions.
  • Monitoring emails and processing queries, supporting with escalations and complaints regarding panel firms, both current and previous transactions, within SLA and following correct escalation process
  • Maintaining a good working relationship with the panel firms and try to assist in building these between the firms and other parties.
  • Ensuring all invoices are paid in a timely fashion by firms and escalating, where necessary, any payment issues.
  • Experience you have that will set you up for success:

  • You will have thrived and enjoyed working in fast paced, high performing, customer centric environments
  • Experience within conveyancing, estate agency or a similar environment is preferred but not essential 
  • You can identify and solve problems and have a can do approach
  • Benefits of being a Panel Executive:

  • Full training provided
  • Clear career progression
  • Company Pension
  • Discounts on estate agency, mortgage, conveyancing and surveying services.
  • Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
  • Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health.
  • Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
  • Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

    S&C00197


    About Connells Group


    Connells Group is the largest and most successful estate agency network and property services provider in the UK.

    Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

    In addition to operating under the Connells brand, the Group trades under 85 well-known local names including Abbotts, Allen & Harris, Ashley Adams, Bagshaws Residential, Bairstow Eves, Barnard Marcus, Brown & Merry, Burchell Edwards, Fox & Sons, Gascoigne Halman, Hamptons, John D. Wood, Jones & Chapman, Manners & Harrison, Paul Dubberley, Peter Alan, Roger Platt, Rook Matthews Sayer, Shipways, Slater Hogg & Howison, Swetenhams, Sharman Quinney, Taylors and William H Brown.

    As well as residential property sales and lettings, the Group has a comprehensive range of B2C and B2B services including new homes, mortgage services, conveyancing, EPCs, surveying, corporate lettings, PRS, Build to Rent, asset management, land & planning, LPA receivers, commercial real estate and auctions.

    Corporate clients benefit from Connells Group’s broad range of award-winning services and depth of experience and expertise.

    Connells Group is a subsidiary of the Skipton Building Society, one of the UK’s largest providers of financial services and products.

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