Sales Administrator in Liverpool

Job description

Who we are?

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.

The group employs over 1,400 people with 19 sales offices in the UK, and the Republic of Ireland, plus European teams in Belgium and the Netherlands and internationally in Hong Kong, China, India and the UAE.

We are looking for..

We are looking for a Sales Administrator to join our team in Liverpool! You will need an excellent telephone manner and communication skills and be able to proactively deal with service, situations & customers enthusiastically and with confidence.

What can we offer in return?

• Excellent salary package of £26,475.00
• 25 days holiday plus bank holidays
• Fantastic benefits portal
• Bereavement leave
• Enhanced maternity & paternity pay
• Contributory company pension scheme
• Death in Service
• Buying/selling annual leave scheme
• Employee Wellbeing Programme
• Refer a Friend Scheme
• A very healthy culture and a fun working environment.

What you will be doing:

• Manage a pool of key accounts.
• Speak with customers daily, dealing with issues and bookings.
• Receive inbound calls from within the branches client base and managing appropriately or redirecting where necessary.
• Take details to quote and calculate/conclude prices and communicate back to the customer.
• Log all customer bookings and updated onto inhouse systems.
• General administration tasks when required.

Our Ideal Person:

• Confident personality with a strong customer service background
• Attention to detail with a passion for customer service is critical to this role
• Good time management & communication skills.
• The ability to prioritise and to work under pressure of workload is also a necessity.
• A good head for numbers

Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner.

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.