Senior Store Manager in City of London

Job Title: Senior Store Manager

Location: Burlington Arcade, Mayfair, London

Job Type: Full-Time

Start Date: Mid-June or sooner

About Cashmirino:

Cashmirino is a prominent London-based luxury fashion brand for children, renowned for its pioneering role in eco-luxury and slow fashion.

Established in 2000, the brand specializes in 100% natural fibers, producing the world's most diverse collection of cashmere clothes for little ones.

With each garment meticulously crafted in Peru, Italy, Spain, Bulgaria or Inner Mongolia, Cashmirino stands out for its commitment to sustainability, artisanal quality, and timeless design.

Our flagship boutique, located in the prestigious Burlington Arcade in Mayfair, epitomizes luxury shopping and provides an unparalleled retail experience.

Role Overview:

As the Senior Store Manager, you will be at the helm of our boutique's operations, leading a dynamic team to drive sales and maintain the high standards synonymous with our brand.

This role is suited for a seasoned luxury retail leader who is passionate about innovative, ethical fashion and delivering exceptional customer service.

Key Responsibilities:

• Leadership and Store Management:
• Foster a culture of excellence, luxury service, and unparalleled client experience.
• Oversee daily operations to ensure the boutique operates smoothly and upholds Cashmirino’s high standards.

• Sales and Customer Experience
• Drive sales through strategic planning and innovative client engagement techniques.
• Ensure the boutique’s service consistently exceeds customer expectations, reinforcing strong client relationships and expanding our international clientele base.

• Team Development and Performance:
• Recruit, train, and manage a team of 2-4 sales associates/supervisors, instilling an understanding of Cashmirino’s values and product intricacies.
• Regularly evaluate staff performance, providing feedback and developmental support to ensure career growth and job satisfaction.

• Merchandising and Inventory Management:
• Oversee visual merchandising according to brand guidelines and seasonal changes.
• Manage stock levels and handle banking tasks such as cash deposits and till management.

• Marketing and Events:
• Collaborate with the marketing team to launch new products and host in-store events that align with our ethos.
• Engage in community and strategic outreach to enhance local and international market presence.

Ideal Candidate Profile:

• Extensive experience in luxury retail management, preferably in children's fashion.
• Strong organizational skills with proven track record in store openings, excellent stock management, and VIP customer handling.
• Exceptional leadership skills, with the ability to inspire and motivate a team.
• Proficiency in retail management software and CRM systems.
• Excellent communication skills, capable of engaging with an international audience.

Working Hours:

• Monday to Sunday (2 days off per week; days off may vary).
• Store hours: Monday to Saturday, 9:30 AM to 6:30 PM; Sunday and Bank Holidays, 11:00 AM to 5:00 PM.
• 1-hour unpaid lunch break.

Benefits:

• Competitive salary
• 50% staff discount and uniform allowance.
• Pension scheme under NEST.
• 28 days holiday allowance (including Bank Holidays).
• Opportunities for professional development in a dynamic, international luxury retail environment.

To Apply:

Please submit your CV and a cover letter explaining your fit for Cashmirino and your vision for contributing to our legacy of luxury and artisan craftsmanship to   .

We are eager to see how you can help us dress children around the globe with art, not just fashion.