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Apply NowService Coordinator in Walsall
Location:
Walsall
Salary:
Hidden
Recruiter:
Johnson Controls
Job Hours:
Full-time
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future!
We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive.
What we offer
Competitive salary
Permanent, full time contract (Mon-Fri work week)
25 days of Annual Leave plus Bank Holidays
Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme and discount on Johnson Controls security products
Dedication to safety through our Zero Harm policy
Access to business resource groups
How you will do it :
Overall Engineer scheduling
Engineers Utilisation (Time & Attendance)
Engineer Planner Management
Engineer Timesheet Processing
Raising Jobs – Maintenance, Quoted & Reactive
Parts Ordering
Communicating with Customers (Verbally and in Writing)
Obtaining Customer POs
Key Customer - System Management
Maintaining Customer KPIs
Customer Invoicing
Customer Quotations / Estimates (Driven from Engineer Timesheets)
WIP Management
Maintaining Engineer Training Matrix
Accounts Receivable / Payable Management
EHS Management
FGAS Legislation Compliance
What we look for - essential:
Strong organisational skills
Focus on customer engagement & management
Ability to prioritise workload
Capable of working without documented procedures and with limited supervision.
A committed ‘can do’ positive attitude with the ability to integrate and work as a member of a team
A willingness / ability to adapt and learn in an ever-changing environment
What we look for – preferred:
Experience in a similar environment
Technical knowledge / background
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