Multimessage provides professional services specifically for the telecommunications industry, specialising in engineering and repairs but also providing value added services; Inventory management, logistics and spares.
Our target is to provide efficiencies for our customers. Utilising our experience and range of services, our channel partners get a strategic service partner managing all their voice, data & networking inventory to support maintenance contracts.
Established in 1989, Multimessage is a long-standing Avaya repair partner (since 2000), a BT and LG/Ericsson approved repair centre through UK Distributor Pragma.
Specialists in our field Multimessage continues to support ever-advancing technology using the collective technical experience of our engineers within the business. This enables us to support to provide multi-vendor repair and inventory management, supporting legacy and current products.
Services provided enable our customers to;
• Have a single supplier repairing all faulty equipment, or managing warranty returns with manufacturers when required. Multivendor support.
• Reduce the costs associated with managing your own stock;
• Expand the geographical reach of support and grow your business
• Improve SLA performance and become more efficient using our services.
• Reduce capital expenditure on stock and move to an OPEX model of hardware support, mapped against your support contracts.

All major manufacturers of telecommunications and IT equipment supported.
Alcatel, Avaya, Ascom, Ciena, Cisco, Ericsson, E-LG, Extreme, HP, Huawei, Infinera, Juniper, Mitel, Nokia, Nortel, Polycom, Siemens, Unify.