Assistant Manager in Swansea

Location: Swansea
Salary: Hidden
Recruiter: The Rank Group
Job Hours: Full-time

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Company DescriptionAs the most well-known Bingo Brand in the UK, we know how important it is that people have a great time when visiting us, whether that’s as a customer coming through the door to play Bingo or a candidate looking to join our amazing team.As part of the Rank Group, Mecca is on a journey of growth, consistently elevating our offering from both a customer and employee perspective.Our venues sit at the heart of our communities, offering a safe space for our customers to play Bingo, enjoy our Slots or relax with friends an enjoy our fabulous food and drink offering. Our teams all love giving a great experience to our customers, whether they’re enjoying an evening of entertainment or eyes down and focused on the full house! #LI-LB LI-ONSITEJob DescriptionOur Assistant Managers are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers and team. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.This is an exciting role for someone who has experience of working within a large venue, with a focus on driving forward a successful food & beverage offering.  You will manage all aspects of the food and beverage operation within the venue, taking ownership of all bar and restaurant operations regarding food and beverage as part of a team that is passionately committed to providing a fun and memorable night out for our guests.Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.As an Assistant Manager, you will be the General Managers partner in delivering consistent standards and results. You will be responsible for team engagement, customer experiences, generating revenue and converting this revenue to profit. You will be a confident communicator able to mentor, coach and engage the team to achieve results.You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions and the behaviors that help bring excitement and entertainment to the customers and communities we serve.QualificationsYour attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environmentLeading F&B team by attracting, recruiting, training and appraising talented personnelManaging food and beverage operations within budget and to the highest standardsGood communication skillsExperience in leading a teamExperience in managing a business or a departmentA smile for everyoneAdditional InformationCompetitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.Fantastic Rewards Package: Beyond a competitive salary, our rewards package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. You’ll be able to take part in exciting club-specific competitions and promotions.Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well-prepared for your role.Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.Emphasis on Growth: At Mecca, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you, your team, and your venue can work, win, and grow together.The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview

About The Rank Group


Rank is one of the great names in British entertainment. Since 1937, we’ve stayed true to our founding mission – to excite and to entertain.

Today, our brands include Grosvenor Casinos, Mecca Bingo, Enracha, with licensed venues that bring people together for fun and laughter in more than 100 communities. And our digital-only brands bring all that good stuff to our players at home and on the move.

Our long experience brings with it a sense of responsibility. Rather than just reacting to changes in the law, we want to help guide the gaming industry forwards so that everyone can enjoy themselves safely. That’s why we take great care to inform our customers about every aspect of our games.

We also feel a sense of responsibility to the planet. We’re inspiring our people through environmental, social and governance initiatives that will take us to where we want to be as a business. And we include the communities in which we operate in everything we do. That’s where we started and where we belong still – at the heart of the community.

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