Boutique Manager in London

✂ About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

✂ About the role

We are seeking a Boutique Manager for our Creed Boutique in Mount Street, London . This is a full-time role 5 days, 37.5 hours per week. You will report directly to the Sales & Education Manager, leading the Assistant Boutique Manager, Luxury Brand Ambassadors, and Hosts.

✂ Purpose of the role

As Boutique Manager, you will be responsible for every aspect of the day-to-day management of the boutique, achieving sales and service targets and managing the team to achieve a standard of luxury retail excellence.

✂ Key responsibilities

Including but not limited to:

• Create a luxurious customer experience, exceeding standards.
• Lead, coach, and inspire the team, fostering dedication and passion.
• Achieve sales and KPI targets through effective strategies.
• Maintain operational excellence and manage boutique budgets.
• Demonstrate strong clienteling skills, building a loyal customer network.
• Develop and implement a robust sales plan, monitoring productivity.
• Manage web orders, stock levels, and ensure compliance.
• Identify talent, conduct interviews, and foster team development.

✂ Skills/Experience Required

• Previous luxury retail management experience.
• Proven success in leading and managing teams.
• Strong attention to detail and problem-solving skills.
• Proficiency in MS Office programs.

✂ Key Personal Qualities

• Organised team player with effective communication.
• Proactive and flexible approach.
• Commitment to empowering the team to achieve goals.

✂ Why the House of Creed?

Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.

Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.

Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.

Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

✂ Job Applicant Privacy Policy

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.