Claims Handler in Liverpool

Location: Liverpool
Salary: £25,000 per year
Recruiter: Keoghs
Job Hours: Full-time

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Do you have MOJ/OIC and credit hire experience?

Are you looking for a new role offering excellent hybrid working?

If so Keoghs Join Our Liverpool Team as a Claims Handler (CH2)!

Are you ready to step into the world of insurance claims?

Keoghs is seeking a talented individual to manage a caseload of pre-litigated and Low Value Litigated Motor Claims for our esteemed Corporate clients.

Here’s why this role stands out:

Why Keoghs?

  • Learning Culture : Continuous growth is our mantra. Develop your skills and thrive.
  • Flexible Benefits : Tailor your perks—annual leave, health plans, and more.
  • Work-Life Balance : 35 hours/week, Monday to Friday.
  • Perks Galore : Tech schemes, discounts, and season ticket loans.
  • Time Off : 25 days of holiday plus 8 bank holidays.

Your Mission:

  • Efficient Caseload Management : From inception to settlement, you’ll handle pre-litigated and litigated motor claims up to £25k. Dive into high-value and complex matters with confidence.
  • Strategic Litigation : Identify cases ripe for early litigation—those with high prospects of success and low risk.
  • Service Excellence : We’re all about consistently high levels of service. You’ll be a key player in delivering just that.
  • Collaboration : Work closely with colleagues to ensure seamless service delivery.
  • Data Accuracy : Your meticulous data input will keep things running smoothly.
  • Client Interaction : Engage and communicate with our valued clients.
  • Mentoring and Expertise : Be the go-to technical reference point for your team members.

Working Hours:

  • 35 hours per week
  • Monday to Friday : 9 am – 5:00 pm
  • Lunch Break : 1 unpaid hour
  • Location : Liverpool (our vibrant hub!)

Skills and Attributes:

  • Essential:
  • ULR RTA Handling : You’ve got this down pat. Pre-litigated matters are your domain, and litigation knowledge is a bonus.
  • Full Claim Cycle : From initial quantum assessment to liability investigation and settlement negotiation, you’ve seen it all.
  • Tech Savvy : Microsoft Word, Excel, and email are your trusty companions.
  • Customer Service : You know how to make clients feel heard.
  • Attention to Detail : Nothing escapes your eagle eyes.
  • Negotiation and Communication : You’re a smooth operator.
  • Organizational Skills : Juggling tasks? No problem.
  • Mentoring : Guiding and supporting new starters—it’s your thing.
  • Desirable:
  • Litigation Claims Handling : If you’ve danced with litigation, we’re impressed.
  • Loss of Use/Loss of Standing Charge Knowledge : A nice-to-have.
  • Junior Mentorship : Sharing your wisdom with the next generation.

Keoghs Values:

Our culture revolves around sustainability and success—for our people and clients.

These five values drive everything we do:

  1. Connectedness : We’re a tight-knit community.
  2. Dynamism : Change is our playground.
  3. Innovation : We thrive on fresh ideas.
  4. Team Success : Together, we conquer.

Ready to embark on this exciting journey?

Join us at Keoghs and redefine claims handling!


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