Contract Manager in Leeds

Ian Williams is seeking an experienced Contract Manager for our Response/Maintenance business, based in Shipley, West Yorkshire.

You will have full operational responsibility as a Contracts Manager to ultimately impact and achieve 100% customer satisfaction and exceed targeted KPI performance working on our Response contract.

This Contract Manager will support the business in offering our employees a great place to work; providing them with the opportunity to develop their careers and fulfil their potential.

Acknowledging our trade's importance and our commitment and investment to direct delivery is paramount, therefore, we seek like-minded individuals to share in this vision.

This role offers a fantastic package to suit the right individual.

Benefits

• Be part of the company profit share scheme
• Car allowance of £6500 OR Company car option with a private mileage scheme. Both options include a fuel card
• Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme
• Life, Medical and Permanent Health Insurance
• 30 days Holidays (including Bank Holidays). But you may want longer or less, so buy up to 5 days or sell up to 3 days per year
• Access to an employee assistance program to support employee's health and wellbeing, and free financial and legal advice.

The Contract Manager role:

• Incentivising and motivating directly employed labour whilst on occasion, engaging and managing subcontractors for specialist works
• Instilling ownership and responsibility in your teams (Supervisor, Foreperson, Tradespersons) to support the successful delivery of response works to the expected standards, on time and to budget, whilst always ensuring that customer satisfaction and KPIs are achieved
• Ensuring and enforcing Health and Safety measures are in place and monitored
• Build relationships both internally with all teams and with the client; we encourage commercial and operational teams to work very closely together to ensure a successful and collaborative delivery
• Producing and analysing reports to ensure the team are meeting client SLA and KPIs, to measure the performance on the contract, you are responsible for.

What will I bring to the Contract Manager role?

• Relevant experience of managing direct trade teams from a similar role/environment and industry
• Your ability to multitask, find tangible, workable solutions and manage several KPI variables so that targets are achieved via our delivery model
• A sound working knowledge of Health and Safety requirements. An SMSTS preferred but not essential.
• An understanding of the impact that operations can have on cost and risk management
• A trade background (all trades considered to NVQ level 2 or equivalent) preferred but not essential.

Additional Benefits include:

• Annual pay reviews
• Enhanced maternity/ paternity pay
• Training and development opportunities
• Trade discounts from our preferred suppliers for you and your friends and family
• Specsavers vouchers
• For information on all other additional benefits, please visit our website.

About Ian Williams Ltd:

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.

We reserve the right to shortlist prior to the closing date based on application volumes.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Diversity is more than a commitment at Ian Williams—it is the foundation of what we do.

We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.

Ian Williams Ltd will use applicants' details for recruitment purposes only.

For more information, please read our Candidate Privacy Notice located at our website.