Customer Service Advisor in Dalkeith

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)Jewson, 44-46 Old Craighall Road, Millerhill, Dalkeith EH22 1RZ*Part Time / Flexible working applicants welcomedKey ResponsibilitiesGet to know our product lines and services in order to make the most of all customer interactions in line with our Jewson valuesDevelop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possibleUse our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journeyKeep the branch looking clean and tidy, to make a great first impression on our customersMaintain stock levels, carrying out regular stock countsWork with colleagues to suggest opportunities for improvementWhat's in it for you?

A competitive salary and benefits package, plus generous staff discountsA supportive team environment where your contributions are recognised and valuedOpportunities to grow your skills and career within our organisationFlexible working arrangements to help you balance work and lifeRequired Skills and ExperiencePrevious industry experience preferred but not essentialExperience in a customer facing environmentPassion for working with peopleA positive can-do attitudeAbout usAt Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers.

We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you.

Apply today