Employee Relations Advisor in Retford

Location: Retford

Salary: Hidden

Recruiter: PIB Group Limited

Job Hours: Full-time

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The Role:

Senior Account Handler - Wholesale

The Senior Account Handler will work within a team compromising of Account Executives, Account Manager, Senior Account Handlers, Account Handlers and Trainee Handlers.

Responsibilities:

To support the Account Executives in maintaining positive Client relationships

Support the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setup

Support/deputise for the Account Manager in coordinating resources across the team, to provide the best support service to the Account Executives.

Attends and contributes to internal Technical Meetings

Looks at ways to add to the skills and knowledge pool of the Team and to improve the Teams procedures and standards

To provide accurate and effective support to the Execs and the Team

Assist with the development of new business and the existing portfolio of agents

Contribute to the analysis of Client data for presentation to Insurers

Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements

Liaise with agents and prepare/populate MRC with appropriate information

Prepare MRC and supporting documentation in accordance with templates and MRC requirements using Websure

Ensure accurate completion of Websure data fields

Oversee and approve client documentation prior to obtaining authorised signatories

Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices

Oversee and approve client documentation

Undertake Account Handling responsibilities and liaison with agents as may be required

Explanation of the scope of cover and the terms and conditions of the policy to agents as appropriate

Negotiate and liaise with Underwriters in placing risks as required

Maintain a high level of Client Service generally and foster / maintain good relationships

Experience:

3 years Wholesale P&C experience

Further information
As well as a competitive salary we offer the following benefits -

Competitive holiday allowance with the annual option to buy additional days

Death in Service benefit of x4 salary

Company pension scheme

Very generous maternity and paternity leave packages

A flexible benefits package which allows you to add additional benefits to your overall package

Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more

Referral schemes

Discounted rates on PIB products

We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity

PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

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About PIB Group Limited

pibgroup.co.uk

Since our formation in 2015, PIB Group has been on a mission to create a leading position in the provision of specialist insurance solutions across the UK market and beyond.

It’s been an exciting journey as we’ve remained focused and committed to delivering everything that we set out to achieve. We’ve been growing rapidly through acquisition, and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market.

By bringing together companies and individuals recognised as leaders across a range of specialist markets, PIB can draw on their vast expertise and insights which in turn enables customers to enjoy the highest levels of service.

That journey has led to PIB Group today being a highly diversified insurance distribution consolidator focusing on specialist commercial lines and non-standard personal lines products with deep expertise across both direct and B2B distribution through its broking, underwriting and network divisions.

In 2021, PIB Group secured further investment from Apax partners (the ‘Apax Funds’) and re-investment from PIB’s existing investor since 2015 The Carlyle Group. The investments enable PIB to continue our ambitious growth plans.

The group currently has the following primary advisory businesses:

Acquinex
Alan Tierney & Partners Ltd
Barbon Insurance Group
Brokers Union
Campion Insurance
Channel Insurance Brokers
Cicor
Citynet
Cobra Network
Cobra Network Underwriting
Cooper Solutions
Exito Consulting Sp. z o. o.
Fingal Insurance Group
Fish Insurance
Guest Krieger
Light Insurance
Marx Re-Insurance
Morton Michel
Oliver Murphy Insurance Brokers
Optis
PIB Employee Benefits
PIB Insurance Brokers
PIB Risk Management
Q Underwriting
Thistle Insurance
WDB