Guest Services Agent in London

Guest Services Agent***luxury hotel in London***

Incredible benefits

The Front Office department is looking for a passionate  Guest Services Agent  to provide guests with outstanding service in this stunning hotel. 

Working pattern: 5 days on 2 days off/ 40 hours per week.

We are looking for someone with previous hotel Guest Services Agent experience with excellent communication skills and strong attention to detail. This position has excellent progression opportunities and would be suited to someone with an enthusiastic personality in delivering excellent customer service.

As a  Guest Services Agent  you will be:

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.  

We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally.

Hotel 41, part of the Red Carnation Hotel Collection, has been voted the number 1 hotel in the UK by TripAdvisor, and also has a prestigious Forbes Five Star Rating. Hotel 41 is an exquisite hidden gem overlooking the Royal Mews at Buckingham Palace and minutes from Victoria Station. With 30 luxurious rooms and suites and breathtaking Executive Lounge, this Residents only, five star deluxe hotel is discreet but full of atmosphere.

What's in it for you?

If this sounds like the  Guest Services Agent role for you then apply today and join one of the “Best Hotel Companies in the World”

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.