Housing Solutions Officer in Enfield Town

Housing Solutions OfficerEnfield, LondonTemporary Full TimeWe are seeking a dedicated and skilled Housing Solutions Officer to join a team based in Enfield on a full-time temporary ongoing basis.

The Housing Solutions Officer will be responsible for providing advice, assistance, and support to individuals seeking housing solutions, and actively working to reduce homelessness in the community.

This role requires in-depth knowledge of housing legislation, and welfare benefits.

This is a specialist role that works closely with homelessness, and officers work in a wide range of situations.

Please note this role requires a full UK driving Licence and access to a vehicle.

RequirementsPrevious experience working in a similar role, preferably within housing options, homelessness prevention, or social housingKnowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act and the Welfare Reform ActPrevious experience interviewing applicants, and provide appropriate solutionsExcellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible mannerGood organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlinesExperience providing an effective service to members of the publicExperience working alongside vulnerable customersFull UK Driving Licence and access to a vehicleRole ExpectationsInterview applicants in housing need and complete enquiries under the Housing Reduction Act 2017 to determine whether a statutory duty is owed to the applicant and provide the appropriate assistanceAssess Housing Needs: Conduct thorough assessments of individuals to determine their housing needs and eligibility for different housing optionsHandle complex cases, including providing support in judicial review cases or in response to other legal challengesEnsure that suitable temporary and settled housing solutions are delivered to service users generally, including those with complex housing needsRefer vulnerable tenants to external partners and floating support to meet their longer term support needsLiaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service deliveryDevelop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisationsMaintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followedOccasional work outside of standard office hours, in response to emergency situationsIf you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)