Income Officer - 8 months in Manchester Hybrid role You will be responsible for delivering an efficient rent collection service, managing a caseload of rent accounts for tenants who have fallen into arrears, identifying support needs of customers and offering basic benefits & welfare advice and guidance, and making referrals or signposting to relevant agencies.You will ensure that the appropriate legal action is taken to recover any outstanding debts, and if required, represent at court proceedings and evictions.We are looking for candidates who are experienced in chasing rent arrears from customers, ideally within a housing setting and a strong knowledge & understanding of the housing and welfare benefits system.You will hold excellent customer service and communication skills, and have a pro-active approach to work with the ability to prioritise a busy workload.Interested candidates MUST have a background in Social HousingApply to be consideredEden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy
Placing specialists across the built environment arena - locally, nationally, expertly.
With one of the longest established built environment businesses in the UK, Eden Brown’s network and depth of knowledge is unrivalled. Our reputation is built on long term relationships – relationships that have developed and evolved over a period spanning more than a quarter of a century.
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Whether you are contemplating your next career move or planning your talent pipelines, we can provide access to the very best talent – and the very best roles.
With a suite of specialist practices spanning the entire built environment arena, Eden Brown’s in depth expertise and breadth of knowledge is unrivalled in our sector. Each practice has its own specialist niche recruiters – recruiters who have become subject matter experts in your specific area. It’s a focused approach which ensures expert delivery all the time, every time.