IT Assistant in Stoke-on-Trent

We have always done things differently at Knights; some 11 years ago we were the first organisation of our type in the UK legal sector to attract private equity investment, enabling us to move from the traditional partnership model to a corporate structure, creating a clear separation between management/ownership and fee earners.

The success of our model was reflected in very attractive growth over the following 6 years and since our listing on the AIM market in June 2018, we have reported year on year growth.

Now with over 1500 colleagues across 23 locations our strong organic growth, combined with several high-quality recent acquisitions in Newcastle, Bristol, Brighton, and Portsmouth means we are now a more diversified business with strengthened positions in our key target markets.

We have the team and financial resources in place to deliver our organic and acquisitive growth strategy as we scale up to be the leading legal and professional services business outside London.

Our business model and culture remain a clear differentiator from many legal services businesses enabling us to recruit individuals who wish to work as ‘one team’, in a modern professional services business.

We are now seeking a talented individual to join our busy IT Team.

The successful candidate will as part of a team provide support our security team and manage essential IT processes.

Skills required:

• Communication and interpersonal skills
• Problem-solving skills and attention to detail
• Ability to work on own initiative
• Team player
• Good attitude
• Time Management

Looking to gain experience and skills in the following:

• Onboarding: Set up workstations and user accounts, ensuring new employees have the tools and access they need to start contributing from day one.
• Offboarding: Manage the departure process for employees, revoking access, retrieving company assets, and ensuring a smooth transition.
• Replacements: Oversee the replacement of hardware and software, coordinating with vendors and internal teams to minimize downtime.
• Maintenance: Perform routine and emergency maintenance tasks, keeping our security systems robust and responding promptly to any issues.
• Support: This role presents an ideal opportunity for the suitable candidate to engage in acquisition processes and technology deployments.

We offer a unique environment; you will be part of a one team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment.

Most excitingly of all, you can help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy.

Our culture of positivity and transparency, provides a great platform for the right people to take their careers to the next level.