Junior UX Strategist in London

Junior UX Researcher - Manchester

Please note that this is a Manchester based role and our current hybrid working arrangement is Tuesday’s and Thursday’s in the office, rising to three days in the office as of September.

What if your expertise could help someone, somewhere, to live a better life?

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

Our Role

As a Junior UX Strategist/Researcher you will be involved in the definition of user journeys, taxonomy, navigation and business/user processes for our leading-edge digital solutions. You will work on a wide range of digital solutions and assist in the development of multi-channel user journeys and user research programmes. You will embrace user-centred design methodologies to translate user needs, context of use, business objectives and technology capabilities into an optimal experience for our target audiences, and continually learn and develop your skills in all areas of UX strategy. From day one you will work with and support the wider UX and UI Team (and CX team) on key pieces of client work, gaining exposure to different types of projects and working with different disciplines.

What you can expect to be doing:

• Have a clear understanding of the importance of user experience and it's position within the CX and strategic funnel
• Understand how UX plays into creative decisioning, the customer experience, and driving conversion across our online and offline assets
• Demonstrate a clear understanding of basic UX principles and heuristics
• Have an understanding of the brands we work on and the role that UX plays in supporting business objectives
• Understand the value of best-in-class UI design, consistency and design systems to organise and standardise experience
• Support in the development of a range of assets during project definition and implementation, such as user journeys, process flows, user stories, sitemaps and so on

· Taking ownership of any work completed to ensure it meets deadline, is of high quality, accurate, and shows attention to detail

· Make

sure that you clearly understand the brief for any work you are producing,

refer to it regularly and ask questions when appropriate

· Understand the relevant agency UX and UI tools, and be able to apply the ones you use regularly

· Keep

up to date with relevant industry advancements and contribute to sharing these

to the team

What you can expect from us

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

You can also expect a whole host of benefits, including:

· Hybrid Working - Tuesday’s and Thursday’s in the office, rising to three days in the office as of September.

· Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service

· Option to buy, carry or sell holidays

· Early Friday finish throughout the year

· Seasonal working hours

· Enhanced family leave, pay and return to work benefit scheme

· Extensive L&D support

· Sabbatical opportunities

· Season ticket interest free loans for travel

· Cycle to work scheme

· Life insurance (4x salary)

· Company pension scheme

· Fully compensated company events

· Volunteer days

· Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more

· +Medicash healthcare benefit

· 24/7 access to a free, confidential and independent Employee Assistance Programme

Get in touch to find out how we can make an impact that matters together.