Program Manager in London

Uptime Institute has unparalleled expertise in helping organizations plan, build, operate and optimize world-class digital infrastructure. With over 3,000 projects completed globally to date, Uptime Institute has paved new ground in the exploration and implementation of programs that help organizations to advance the detection and mitigation of ICT (Information and Communication Technology) operational risk. In addition, our programs have a long history of identifying best practices for optimizing energy efficiency and other- resource consumption within resilient, reliable ICT infrastructure.

Uptime Institute is seeking a dynamic and experienced PROGRAM MANAGER CYBERSECURITY to join our innovative team. The successful candidate, working in conjunction with the Uptime Institute team and the global ICT community will be responsible for the continued development of Uptime Institute’s s cybersecurity-focused services portfolio.

Position Description:

• Developing short and long-term strategy for cyber security services including, driving requirements and improvement initiatives, developing roadmaps with actionable plans, leading cross-functional teams both internally and externally, and championing the execution and rollout of initiatives globally.
• Developing strategies and consulting services designed to help clients protect digital infrastructure against cyber threats across their IT estate: owned sites and third-party MSP, Cloud Services, SaaS and Colocation suppliers.
• Continuously evolving Uptime Institute cybersecurity services roadmap & scope parameters, to improve services offering against the expanding cyber security norms and standards relevant to data centres.
• Identifying and managing cybersecurity program development partners and advisory board in line with the company’s objective of engaging the global community on an ongoing basis to ensure cybersecurity offering maps to current and future market and regulatory requirements.
• Planning and monitoring program execution, project coordination and managing project interdependencies, cross-project resource management, Identifying and addressing problems and risks, program documentation, stakeholder communications, negotiations, and problem-solving.
• Responsible for establishing, sales process, training of technical and sales teams, product launch and ongoing marketing programs in partnership with relevant functional areas.

EXPERIENCE

This is a Senior role (hands-on) aimed at improving our clients’ IT Estate's cyber security posture across. An understanding of infrastructure engineering/application engineering expertise is essential. The candidate should also have a working knowledge of cyber security approaches and processes for data centres and digital infrastructure The successful candidate will have exposure to developing and implementing cyber security programs in global organizations, with robust knowledge of technology, architectures, and related tools. Prior business experience with digital infrastructure (data centres) with a specific focus on cyber security is a must.

• The role holder will have detailed working knowledge of the European/Global regulatory environment governing cybersecurity together with a deep understanding of ISO27001, NIST-SP800, NIS-2, IEC62443, EN50600 and other common standards,
• CISSP, CISM and/or CISA certifications would be beneficial but equivalent experience or demonstratable equivalent knowledge will also be accepted.
• Cyber, Security, Information Security leadership, Technology, Management, Risk Management and Governance, Incident Response, Security Remediation, Security Policy Creation, Third Party Risk Management, Attack Surface Management Creation exposure and experience essential.
• The role holder will possess first-hand knowledge of the Enterprise’s typical digital infrastructure estates and will have demonstrable experience working with IT management to successfully create cybersecurity frameworks and capabilities within these organizations covering both data centre IT and OT systems & processes.
• The role holder will have experience in creating and maintaining the service taxonomy for cybersecurity.
• The role-holder will have experience originating cyber security programs and building business cases to secure funding for cyber security initiatives.
• The role holder will have experience in establishing and managing the creation of regulatory cyber security self-assessment and third-party assessments and coordination of periodic assessments.
• The role holder will have experience in coordinating with internal compliance and IT audit groups and with regulatory agencies.

SKILLS

• Strong technology and/or ICT experience obtained via a career in industry or another cyber security services provider/consultancy.
• Knowledge of the latest infrastructure technology trends, and an appreciation of the opportunities and risks they present.
• Demonstrated ability to build effective client relationships with multiple stakeholders across IT, facilities, and compliance functions.
• Ability to think creatively, generate innovative ideas, question the status quo at our clients’ operations and deliver effectively against challenging objectives
• Utilize analytical skills to identify and challenge perceived or actual conflicts between operational resilience and sustainability initiatives.
• The ability to deliver bespoke and innovative approaches to make sure that our strategic legacy programmes continue to evolve, maintaining our reputation as the leading expert on data centre resiliency and reliability while adding a sustainability focus to our offerings.
• Excellent oral and written communication skills
• Strong interpersonal and leadership skills
• Ability to work iteratively, delivering quickly and frequently to produce high-quality documents and outputs which require little to no rework.
• English as a first language with Arabic as a second
• Madrid or London - Office/Remote