Property Claims Handler in Tamworth

Overview

Claims Handler Within this role you will be managing Property claims and processing invoices. You will also be assisting with the completion of Claims whilst offering support to build relationships with Clients, Internal Stakeholders and Claims Handler across the business. Based within our Tamworth Office, this position requires a candidate who has previous property claims experience, and an understanding of the claims process. This role is suited to an individual who is seeking career development within a fast paced environment. How you'll make an impact Good negotiation skills Excellent communication skills both written and verbal with customers, clients and Colleagues The ability to work on your own initiative and take ownership of your own caseload of claims whilst working together as a team Ability to demonstrate understanding and empathy throughout The ability to develop and maintain a close working relationship with our customers, to promote customer satisfaction during all stages of the claim. About you Management of the end to end claims process Accurately logging comprehensive details of the claim Answering incoming calls from customers and clients Work to set KPIs and SLAs Reviewing cases and workflow in a proactive manner and taking action to move claims forward Ensure work is prioritised effectively and that personal targets are met Making Appointments with residents/client and planning routes nationwide Ensuring client’s portals are kept up to date Offer support and assistance to any other operational role within your skill set to ensure the successful running of the operational unit Why Gallagher Bassett? As the premier multiline claims services provider in the world we help people, companies and organisations around the globe improve their claims experience. Gallagher Bassett are a Third Party Administrator, providing claims and risk management services on behalf of our clients within the Commercial and Local Authority Sectors. We have a number of departments within Gallagher Bassett, enabling you to progress your career in whichever direction you desire. At Gallagher Bassett, we are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best. By joining Gallagher Bassett, you are joining a global organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth. What can Gallagher Bassett offer you? • Fully funded Qualifications, and Learning and Development Courses • 25 Days Annual Leave, Plus Bank Holidays • Pension Package • Subsidised Gym Membership • Life Assurance • Group Income Protection • Season Ticket Loans • Gallagher Benefits Choice Portal • Employee Stock Purchase Plan Compensation and benefits Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require any reasonable adjustments with your application, please get in touch with TAGlobalS. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. If this sounds like somewhere you’d like to join, we'd love to hear from you!