Property Manager in Uxbridge

LRG is one of the largest multi-faceted property companies inthe UK. Our brands include Leaders, Romans, Boyer,  Gibbs-Gillespie, Moginie James, Outlook Property, Portico, Scott Fraser, Northfields, Revolution, Dunlop Heywood, Mortgage Scout, Bode Insurance Services, Three Sixty Space, Three SixtyMaintenance, SPL Property Management, GCS Estate Management and Hodes, Rhodes, Dickson. All of which are supported by a centralised specialistteam.  

Ourteams are experienced in their industries and local areas, providing amarket-leading service and advice to a huge variety of customers across thecountry. Many of our brands are regularly recognised with awards for the workthey do.

Our brands have been operational for over 30 years and through acombination of acquisition and organic growth, we are continuing to grow allareas of our business and, we are not done yet!

Job Title: Property Manager

Location:  Uxbridge

Brand : Gibbs Gillespie

Salary : up to £30,500 OTE inclusive of commission and bonuses

Brand:

Over the last 30 years Gibbs Gillespie, part of the Leaders Romans Group, has grown from a single office into one of the most successful estate agents, with a network of 15 offices across London, Hertfordshire and Buckinghamshire. Our continued success is down to three things: our customers, our staff and our passion for property.

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities:

Reporting to the Team Manager/Head of Centre, Gibbs Gillespie are seeking a Property Manager to join our dedicated and dynamic team based in Uxbridge . As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.

K ey Responsibilities:

• You'll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
• Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue
• If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
• Updating all parties on a regular basis by both phone, email or text and logging notes.
• To make regular ‘well being’ calls to the landlord
• Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
• Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
• Working with the Property Visit Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
• Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames

• Dealing with non managed deposits who are part of the No Deposit Scheme
• To ensure check out process is followed and communication is sent out within company process via the Depositary site
• To work with the team leaders, head of centres and branch network to understand the reason for any lost units
• To maintain high levels of communication to internal and external customers

What are we looking for:

• Excellent communication, written and verbal
• Professional telephone manner
• Organisational skills, time management and attention to detail
• Full UK Driving License Required

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment

Benefits:

• Competitive base salary and additional incentives
• Quarterly and yearly awards including trips abroad
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service
• Excellent Parental leave and newly introduced Fertility policy
• Staff discounts

Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

Leader Romans Group d oes not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.