Senior Network Engineer in London

OverviewnNephos Technologies is a specialist data services integrator, focused on helping organisations solve problems around data storage, data management and data security with integrated innovative solutions to high profile clients.

About the jobnWe have an exciting opportunity for an experienced network engineer to join and be an integral member of our team, to provide support and project assistance on enterprise scale infrastructure and systems delivered to clients, such as high-performance storage arrays, networking, and physical equipment across several Data Centers.

Role responsibilitiesnWork as part of a team to support the delivery of customer networks, including systems monitoring, issue resolution, proactive maintenance, and improvement initiatives.

nTake ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify issues, restore services as quickly as possible and maintain up to date/accurate recordsnTake ownership of Service and Project Requests to fulfil these whilst maintaining up to date/accurate recordsnManage Change records alongside issue resolution, infrastructure maintenance and improvement initiatives, whilst attending the weekly Change Advisory Board where needednIdentify technology, network, security, or process improvements for standardisation, streamlining or automation opportunities where possiblenWork with other cross-functional teams within Nephos, such as Business Analysts, Solution Architects and Project Managers to help deliver end to end client onboarding activities and system solutionsnCreate and maintain up to date standard processes in your area of expertise, to help build a culture for sharing information and developing othersnParticipate in the on call 24/7 support rota to respond and manage Incidents accordingly, including root cause analysis

Experience/SkillsnCCNP or equivalent in Data Centre related networkingn5+ years hands on experience managing large networks, including design, installation, configuration, upgrades and troubleshootingnExperience of network technologies, including but not limited to Cisco and or Linux networkingnStrong knowledge of data center switching and routing design, including VXLAN and EVPNnStrong demonstratable understanding of network routing protocols including BGP and OSPFnUnderstanding of WAN/LAN, network monitoring, firewalls, both IPv4 and IPv6 etcnExperience of using configuration management tools such as Ansible or other similar technologiesnExperience of network monitoring and logging tools such as Zabbix, Grafana or other similar technologiesnDemonstratable experience of Linux OS systems such as Centos or UbuntunExperience of enterprise scale storage systems (file access protocols) – advantageousnExperience of cloud platforms, such as AWS and/or Azure – advantageousnExperience in automation technologies and programming languages – advantageousnStrong customer centric attitude and interpersonal skillsnExcellent written and verbal communication skillsnAbility to manage multiple tasks efficiently and effectivelynFlexible, organised, and self-motivatednWillingness and ability to drive to Data Centers in the South of England when required.

nLegally able to work in the UK

What we can offernYour benefits include, but are not limited to:nA competitive salary of up to £50K per annum depending on experiencenHoliday allowance starting at 25 days plus bank and public holidays, and the opportunity to buy and sell 5 days holidaynCompany laptop and mobile providednCar mileage allowance paid on Data Centre visitsnOn call allowance and paid overtimenHealth insurance which includes annual dental and vision allowancenHealth assured (employee assistance programme) includes access to counselling servicenTravel support if over 100 miles away from the office!

nHybrid working from day 1n3% yearly performance-related bonusn2 Social Impact days per year for volunteeringnFun company and team social events once a monthnWe love birthdays - receive a special gift!

nEnhanced Maternity, Paternity and Adoption leavenOpportunity to work in the fastest growth area in the IT sales landscape – DatanPersonalised career road map and continuous developmentnRecognition awards including employee of the month prize and annual awards awarding £4000 to spend on a holiday!