Senior Pensions Data Technician in UK

Russell Tobin is working with a major client in the Pensions industry who needs technical people to join their Data team and take the lead on key client projects as a Senior Pensions Data Technician.

You will ensure projects are completed in line with procedural and client requirements and within service level agreements all the time providing a continually improving level of customer service in terms of quality, cost and time.

Job Description:

Working with a team of technicians, specialists, and management to deliver requirements for projects within KPIs and guide the planning process, ensuring accuracy and quality of data projects, with a focus on enhancing customer relationships and improving the delivery of customer experience

Key tasks:

• Checking calculations and completing all tasks in line with current work procedures to provide input into the costing of data projects
• Supporting the team on complex cases, high-value cases, and complaints
• Complete checking to ensure accuracy is maintained
• Challenging the activities inside and outside the team to improve the customer experience
• Attending meetings or joining calls to update clients and the business on project progress

What we are looking for:

• Defined Benefit Pensions experience
• Good Excel experience, including VLOOKUP and pivot tables
• Ability to understand, interpret and input into project plans
• Ability to evaluate and track progress against a project plan
• Can identify gaps and errors in complex data
• Can interpret complex data and make recommendations

What's on offer:

• A company culture focused on individual growth to achieve collective growth
• Incentives to take part in your community and for self-care
• Flexible workplace options, from fully remote to hybrid, to accomodate your current lifestyle!

Click on APPLY today and we will review your CV and contact you for next steps!