Team Manager in Newcastle upon Tyne

Join our team!

LIFE by Be Caring is seeking to recruit an experienced care professional to join our Learning Disabilities department as a Team Manager working across Newcastle and Gateshead ( NE13 & NE5 ).

We wish to recruit an experienced individual who is enthusiastic and driven, somebody who is able to go the extra mile and will provide a high quality service.

The purpose of this role is to provide Team Manager support to our customers and staffing teams within the service.

Vacancy: 2 x Full Time role

Hours: contract

Shifts: S ome alternate weekend working (will be agreed by management)

Salary: £25,725 + generous on-call payments

N ew starter bonus- up to £300, refer a friend payment scheme, annual bonus.

Additions

Experience Required

Previous experience in a similar role and a background working with learning disabilities is essential to this role. You will be supported by the departments Care Service Manager who will ensure that you are managing your role in an effective manner.

You will have a proven track record of managing a team along with a working understanding of the latest governance surrounding community care.

You will be familiar with the implementation of person-led care with a proven background in Support Plan writing and managing services with the interests of the customers at the heart of your approach.

The Role

Leadership and Management:

• To contribute to the selection and induction of new staff, taking into consideration service users’ wishes.
• To induct, mentor and support new staff into post.
• To lead and motivate staff.
• To contribute to and develop staff teams including regular team meetings, supervisions and appraisals.
• Address areas of poor performance, liaising with service manager.
• Provide information as directed by senior management, and attend meetings as requested by the Service Manager.

Support for Clients:

• Support the staff team to monitor the service users mental, emotional and physical wellbeing, ensuring that appropriate action is taken when necessary.
• Ensure service users are at the centre of their care plans, risk assessments and behaviour support plans and that these are reviewed regularly.
• Ensure all clients have a person-centred plan, and health file which are reviewed regularly.
• Ensure the safeguarding procedures are embedded in all staff, to facilitate the protection and safety of the service users, and ensure staff have competencies and appropriate training.
• Work in positive partnerships to enhance the health and lifestyle of the service users.
• Report and record incidents and accidents, passing information to senior management.
• Submit rotas in a timely manner, ensuring service users have the correct cover.
• Ensure that all clients’ human rights are respected.
• Where appropriate ensure Mental Capacity Assessments are carried out.

Quality:

• Ensure all records are kept up to date, and in line with company policies and procedures.
• Ensure compliance with CCG, local authority and other contracts, and CQC regulations.
• Investigate complaints and report to senior management in an appropriate manner.
• Support senior managers by making the best use of resources and working flexibly and creatively.
• Attend meetings with family, friends and other professionals as required.
• Assist in the office with admin duties when required.
• Ensure that staff contracted hours are correct, and timesheets are checked and submitted to the office in a timely manner.
• To resolve conflicts that may occur.

Training and Development
• To demonstrate a commitment to personal development.
• To attend and participate in the health and social care worker training programme, both in-house and external to achieve the specified level of competency.
• To prepare for, attend and participate in regular supervision and appraisal meetings with the management team.

Other Duties
• To deliver a high-quality service without discrimination based on a person’s race, disability, age, gender, religion, sexual orientation, or any other aspect of a person’s background, and in accordance with the Equality Act 2010.
• To behave in accordance with the Company’s Values.

Support

As an employee of Be Caring Limited you will be given the support required to succeed in your role as a Team Manager. Our Care Service Manager will mentor you whilst you settle into the role, ensuring that you are working to the standards set out within the organisation.