Training And Implementation Consultant in Birmingham

Pinewood Technologies has an exciting opportunity available for an experienced individual to join the team as a Training & Implementation Consultant.

Working closely with new and existing clients, you will be responsible for implementing our award-winning Dealership Management System - Pinewood DMS.

The ideal candidate for this role will have experience in configuring and implementing business critical software. You’ll be detail orientated and have an ability to translate automotive processes into software solutions. This is a customer focused position, and regular travel to customer sites will be a part of your day-to-day role.

Your responsibilities will include:

• Implementing Pinewood DMS into new and existing Automotive retailers across the UK and Internationally.
• Ensuring a high-quality implementation process, and continuously reviewing the way we do things to ensure we deliver high quality implementations each time.
• Working closely with the customer to understand their needs, setting up and selecting the appropriate parameters, and ensuring the system is set up correctly prior the 'Go Live' date.
• Providing onsite and remote consultancy to our customer as needed.
• Delivering informative and clear training sessions to ensure they get the maximum value from the system.
• To continuously develop your system knowledge- including parameters, functionality, and integrations.

About you

The ideal person for this role will be an excellent communicator with an ability to collaborate and build relationships with clients and colleagues across the business. You will have a problem-solving mindset and a strong background in software implementation OR the automotive industry.

You will need:

• 2+ years experience in Software Implementation.
• OR a strong background in the automotive industry- particularly in a dealership environment
• A willingness to travel regularly for the job both in the UK and Internationally (up to 60% of your time will be spent on client site)
• A clean UK driving license.
• An ability to prioritise your own workload and manage multiple projects at once.
• An understanding of Automotive retail processes

What’s in it for you?

You can expect full on-the-job training, a flexible work environment, and room to develop a long-term career with us.

Other benefits include:

• Competitive salary package and generous bonus scheme
• Company car
• Pension and life assurance
• 25 days holiday
• Hybrid working
• Clear progression and regular 1-2-1s
• Corporate company discounts
• Regular social events
• Employee recognition and awards

About us

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK. We offer a cloud-based Dealership Management System for retailers in the automotive sector globally. Our DMS lets automotive retailers work more efficiently and enables them to provide better customer service – which results in a higher profit for the retailers. Our system is complimented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific, and various countries across Europe.

You can find out more about us here: Pinewood Technologies