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Apply NowRef: 3734
Job Title: Product Specialist
Salary: £24,000 with £37,000 OTE
Hours: 09.
00 – 18.
00
Location: High Wycombe
Main Responsibilities:
Develop a deep understanding of all products
Assist customers with the onboarding process, guiding them through the setup of their products and providing training as needed
Build and maintain strong relationships with customers enrolled
Identify opportunities to upsell or cross-sell additional products to customers
Address customer concerns and escalations, working with internal teams to resolve issues and ensure a positive customer experience
Maintain accurate records of customer interactions, including enquiries, resolutions, and feedback, and provide regular reports to management on customer satisfaction
Key Skills:
Excellent communication skills and a good telephone manner
Great computer skills and the ability to multi-task
High levels of commitment to providing the best customer care
A positive and friendly attitude in the work environment
An exceptional work ethic
Please only apply if you match the above criteria.
S4 is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you.
Registration takes approximately 10-15 minutes.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Thank you for taking the time to look at one of our vacancies.
We look forward to receiving your CV.
Please note that only successful applicants will be contacted.
S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.