Card Room Dealer in Aberdeen

Location: Aberdeen

Salary: Hidden

Recruiter: The Rank Group

Job Hours: Full-time

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Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino - Aberdeen AB11 5BW

Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.

You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.

You will;

Welcome customers warmly in to the business

Live our values of Service, Teamwork, Ambition, Responsibility and Solutions

Work with your colleagues to provide efficient and dynamic service

Deliver an excellent quality experience by evaluating individual needs and acting upon this information

Communicate effectively with colleagues and card room supervisor

Create an environment of community and fun

Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game.

Interact with customers in a range of ways that is consistent with their experience and ability in the game

Maintain the security of the game, cash and assets

Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

Qualifications

Positive attitude

Experience of working successfully in a hospitality role

Previous experience working as a poker dealer (Preferred)

Fanatical about delivering unrivalled customer experience

Ability to collaborate with the wider business

Comfortable with change and ability to embrace new ways of working

Good interpersonal skills and conflict resolution

Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

20hr Contract

Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.

Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.

Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.

Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.

Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.

People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.

High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.

Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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About The Rank Group

rank.com

Rank is one of the great names in British entertainment. Since 1937, we’ve stayed true to our founding mission – to excite and to entertain.

Today, our brands include Grosvenor Casinos, Mecca Bingo, Enracha, with licensed venues that bring people together for fun and laughter in more than 100 communities. And our digital-only brands bring all that good stuff to our players at home and on the move.

Our long experience brings with it a sense of responsibility. Rather than just reacting to changes in the law, we want to help guide the gaming industry forwards so that everyone can enjoy themselves safely. That’s why we take great care to inform our customers about every aspect of our games.

We also feel a sense of responsibility to the planet. We’re inspiring our people through environmental, social and governance initiatives that will take us to where we want to be as a business. And we include the communities in which we operate in everything we do. That’s where we started and where we belong still – at the heart of the community.