Conference And Events Assistant in Edinburgh

Location: Edinburgh

Salary: Hidden

Recruiter: Apex Hotels

Job Hours: Full-time

Start your application for this job today

Apply Now

Why join Apex Hotels?

You will receive a warm welcome into the Apex family on joining us as a Conference and Events Assistant. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team as we believe it is our personality, style and friendliness that makes Apex Hotels

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

29 days holiday

Access to an external Employee Assistance Programme

Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date

Inhouse company interactive employee communication APP

Entry to our state-of-the-art gym and pools

Healthy meals to enjoy while you're working

Training and development from day one

Employee events and celebrations

£ referral bonus when your friends or family join the team

And once you smash your probation, you’ll also receive ……

Contributions to a pension scheme

Critical Illness & Death in Service cover

Access to our employee of the quarter and annual recognition schemes

Long service recognition

50% discount in our restaurants

Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two

Cycle to Work Scheme

Discounted room rates for employees, friends, and family

Spa discount

You will be an excellent organiser with a passion for providing excellent customer care. You will be an excellent organiser and have the ability and desire to positively handle all guest requests with a passion for delivering excellent customer service.

As a Conference and Events Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests prior to and during the event .

We are looking for you to show your personality to our guests, to offer personable help and assistance. You will be great at multi-tasking,efficient at resolving guest enquiries with a smile.

As Conference and Events Assistant you will assist the Conference and Events Supervisor in the day-to-day operation of the conference & events. You will be friendly and approachable and will go the extra mile for our guests.

Your other roles and responsibilities will include:

Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.

Provide excellent customer service during each event.

Serving food and beverages to the guests.

Delivering the highest standards in service and presentation.

Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet

Answer and solve guest requests and aim to fulfil any special requirements during the event

Being responsible for ensuring all working areas are kept clean and tidy.

Starting your Journey:

As a Conference and Events Assistant, you will have excellent attention to detail in order to provide consistent standards. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Assistant.With this in mind, we are looking for a Conference and Events Assistantt who:

Can deliver excellent standards

Uses initiative

Is self-aware and able to evaluate their own work

Has a customer service attitude

Has the ability to multi-task and provides excellent attention to detail

Holds a genuine desire to provide a Warmer Welcome to our guests

We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.

If this is you then please click and apply, we look forward to hearing from you

INDP

Related jobs near me

People also searched for

About Apex Hotels

apexhotels.co.uk

FIND YOURSELF AT APEX HOTELS

Our vision of welcoming the culture vultures and wanderlusts of the world began in 1996 when we opened our first hotel in Edinburgh’s Grassmarket. Now, over two decades later, we’ve got 9 luxury hotels across the UK. We like to think of our hotels a bit like you, our guests, members of the family each with their own personality, style, and character. No matter which Apex Hotel you choose we guarantee you’ll enjoy eating, sleeping and everything in between.

Despite our heart – and 3 of our hotels – having firm roots in Scotland’s capital, we thought it was only fair to share the love. Our signature warmer welcome can be found in Edinburgh, Glasgow, Dundee, London, and Bath. Find yourself unwinding in one of our luxury hotels; lounging in your spacious bedroom after a long day of exploring, enjoying bubbles and bites with loved ones in our lively bars and restaurants, or escaping to the spa enjoying the reviving touch of our expert therapists. On the other hand, if you’re a corporate commuter, find yourself working from our comfortable lounge and bar areas – who knows, the Zoom calls may even become more enjoyable too! But the key to it all is you, our guests, which is why no matter where or when, you’ll find friendly faces at every turn in our hotels. We’re more than happy to help so please don’t hesitate to let us know how we can.

With the goal of controlled, dynamic growth in mind, at Apex Hotels we are continually seeking opportunities for expansion and to build upon our offerings to continue providing a space where our guests can create memorable experiences that they will want to share.